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| 6/4/2024 12:11 PM | |
Joined: 1/22/2009 Last visit: 10/15/2024 Posts: 116 Rating:
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hello please create a new Support request for this behavior: https://support.industry.siemens.com/cs/my/src?lc=en-WW besides you can upload to the fileshare by creating of new Request the diagnostics and projekt : How can you efficiently collect diagnostics and system information? https://support.industry.siemens.com/cs/ww/en/view/65976201 1. Download the following files from FAQ - diagsets.xml - localall.xml - SAS-DC_2021_2.zip 2. Extract the "SAS-DC_2021_2.zip" file to your desktop. 3. Open the extracted folder and go into the "\bin" folder. 4. Copy the files "diagsets.xml" and "localall.xml" into the "\bin" folder and overwrite the existing files 5. Go to the folder were the "\bin" folder is located and run the file "SDT2019" 6. Agree to the terms and click "Start collecting" then select yes and let the tool collect the files. 7. After the tool is finished go back to the folder. There should now be a new folder like "SDT_date_time".
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Last edited by: Jen_Moderator at: 06/05/2024 07:04:42Text formatting and link optimized. |
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