Apogee Client with Bacnet BLN wont connect

Has anyone ever setup an Apogee Client with Bacnet BLN?

I have installed Cimetrics and setup localnet on the Apogee Client but I cant get the panel to connect to the Bacnet BLN.

I can get to the panels using Bacnet Object Browser from the Apogee Client.

The Apogee Server (V3.13)  is in another state and it serves a large hospital with Ethernet BLNs only.

To install software and reboot the server requires a lot of documentation to be created and approved.

Just wondering if anyone has done this before. Might save me some time.

There has been an issue for about 6 months with that.  It has not been fixed that I have heard.  If it has no one has told us.  However, it entails searching your regedit by CTRL F and looking for BACTAC and anything that has quotes around it, for example, “C:\Program Files (x86)\Cimetrics\BACstac v6.4e\bacstac-gtw.exe” then delete the quotes.  ALL OF THEM.  There maybe about 5-7 of these instances in your regedit.

Attached a zip file we got on it September 7, 2017.  The problem has been a round a while.

The instructions we received:

Try this:

1. Close all apps.

2. Unzip the attached file and run it.

3. It will add a program called Windows Install clean up. Run it (under Start, All programs).

4. Find BACSTAC in the list. Scroll up and down could be towards the top under ALL USERS or at the bottom. In any case find and remove it.

5. Close windows install clean up.

6. Go to the C:\program files (x86) folder and delete the cimetrics folder.

7. Open up Registry (regedit.exe).

8. Find HKEY_Local__MACHINE\SYSTEM\CurrentControlSet\Services. Find the BACstac folder and delete it.

9. Find  HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node. Find the Cimetrics folder and delete it.

10. Try to run c:\commtool\bacstac\bacstac.msi file to reinstall bacstac.

HOPE THIS HELPS.

Thanks Jeff,

I ended up rebooting the server and the BLN connected.