3/6/2019 1:22 PM | |
Joined: 11/15/2018 Last visit: 12/9/2022 Posts: 23 Rating:
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So, i solved previous problem, i just deleted Desigo, reinstall again and added only SR3,EP3 . Through remote client i`ve acces but not through WEB-client FAULT CODE is: Cannot find the specified file. (Exception from HRESULT: 0x80070002) Could someone say what does it mean and how to solve this problem? ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 3/7/2019 7:28:00 AMNew subject after splitting |
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3/7/2019 2:54 PM | |
Joined: 6/4/2010 Last visit: 8/14/2024 Posts: 387 Rating:
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Dear Zakirov, The is an existing FAQ #109750270 which helps to find solutions in case of issues with the Web client. Link is: https://support.industry.siemens.com/cs/ww/en/view/109750270 (this is for Intranet and Extranet users only). I copy one part of the FAQ describing the most probable root cause: Symtom: Unknown Error After successfully launching the website and clicking the Web Client, once the application download apparently finishes, a timeout occurs followed by a message. This error is mentioned in the Desigo CC online help with a note to contact support. Details were not provided there as end customers have also access to this content. There are two ways how to resolve this issue: First and easiest solution is to implement this Microsoft fix to the ClickOnce application on every client machine which will connect to the CC via web: “By default, client computers have 250 MB of storage for online ClickOnce applications. Data files do not count toward this limit. A system administrator can enlarge or reduce this quota on a particular client computer by changing the registry key, HKEY_CURRENT_USER\Software\Classes\Software\Microsoft\Windows\CurrentVersion\Deployment\OnlineAppQuotaInKB, which is a DWORD value that expresses the cache size in kilobytes. For example, in order to increase the cache size to 512 MB, you would change this value to 512000 decimal value.” A value of 1024000 should be fine for all situations. Second solution is intended for advanced users, is less recommended and can be done in two steps: Reduce the size of the …\GMSMainProject\bin\XBAPFullTrust folder by removing unused languages and/or help files. Then recreate the web project anew. Be aware that if help files of particular language are removed and then a user will try to log in with that missing language, then loading the application will get stuck on “loading help files”. Best regards, Albis |
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