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Licenses not working

Created by: AutoGen_1622560 at: 12/13/2023 5:07 PM (3 Replies)

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12/13/2023 5:07 PM	Rate (0)
AutoGen_1622560 Posts: 2 Rating: (0)	Hi! I'm trying to program a 1212C PLC but TIA refuses to either use the trial license nor the Step 7 Basic I bought for it. The License Manager shows both licenses, but TIA dont want to use them. I'm currently running TIAv17 on Windows 11. TIA and the licenses are on the same drive and not in the USB. What's wrong? Attachment Licenses.png (216 Downloads)
AutoGen_1622560 Posts: 2 Rating: (0)
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12/13/2023 5:14 PM	Rate (0)
qwazee Platinum Expert Joined: 3/30/2020 Last visit: 12/11/2025 Posts: 5656 Rating: (1082)	You can get the latest Automation License Manager from: Handling programs for authorizing or licensing SIMATIC products. ( ALM, TIA Administrator, Authors) Thereafter please contact Siemens. Use the "Support Request" link. Provide a screen capture of the error message that comes up when attempting to use Step7.
	Last edited by: qwazee at: 12/13/2023 17:16:06 Activities of this user is voluntary. There is no obligation or liability placed on this user. Though optional, your 'please' and 'thank you' is highly valued.
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This contribution was helpful to 1 thankful Users AutoGen_1622560

12/13/2023 5:26 PM	Rate (0)
AutoGen_1622560 Posts: 2 Rating: (0)	Tried updating and that didn't seemed to work. I'll attach the image of the error. Thanks for the help! Attachment error.png (220 Downloads)
AutoGen_1622560 Posts: 2 Rating: (0)	Last edited by: AutoGen_1622560 at: 12/13/2023 17:26:58
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12/13/2023 6:20 PM	Rate (0)
qwazee Platinum Expert Joined: 3/30/2020 Last visit: 12/11/2025 Posts: 5656 Rating: (1082)	AutoGen_1622560 Tried updating and that didn't seemed to work. I'll attach the image of the error. Thanks for the help! The people that answer you on this forum are volunteers. We are users like yourself and most do not even work for Siemens. I urge you speak with Siemens directly. Register a free service ticket; use the "Support Request" link. Then you will get focussed help you deserve to get. Please let us know the result when you get the root of the problem. Good luck.
	Activities of this user is voluntary. There is no obligation or liability placed on this user. Though optional, your 'please' and 'thank you' is highly valued.
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