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Email Function

Created by: Controls_Guy at: 6/21/2006 2:31 PM (7 Replies)

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6/21/2006 2:31 PM	Rate (0)
Controls_Guy Posts: 30 Rating: (2)	Ultimately, I would like to use the scheduler to send a status email twice a day. I wrote a very small VB Script that the scheduler would call to send an email including some values from tags. To validate the script I assigned a button to call the script to ensure I was getting the values I was expecting. When running the project using the WinCC Flexible simulator everything worked great. However, when running the project from the actual device, in this case a PC, I do not receive any emails. I have an email client installed on the PC, the settings for WinCC Internet Settings are the same as on my PG/PC. I have the SMTP Server defined in device settings of the project and the WinCC Internet Settings pointing to the default of the project. I would appreciate any comments on what I may have missed in setting up email. Finally, I am currently running WinCC Flex 2005 SP1 on a Windows 2000Professional machine. Thanks for any suggestions!
Controls_Guy Posts: 30 Rating: (2)
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6/21/2006 3:10 PM	Rate (0)
skimmer Posts: 317 Rating: (18)	Hi, Just a simple test before getting into the detail. Can you send an email from a button or get an alarm message to send an email? This will test the email side before we maybe have to concentrate on the script element.
skimmer Posts: 317 Rating: (18)
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6/21/2006 3:51 PM	Rate (0)
Controls_Guy Posts: 30 Rating: (2)	I created a test button to verify the email script that worked fine in simulator. The test button does not work in the actual run time. Do you know if there is a queue in WinCC Flex where emails that dont get sent out due to error sit? I know some applications have this feature but I did not find anything when looking in the project file structure.
Controls_Guy Posts: 30 Rating: (2)
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6/21/2006 3:57 PM	Rate (0)
skimmer Posts: 317 Rating: (18)	Hi Controls, I don't know about a queue for email,I don't think so but couldn't swear to it.If it can't send it just aborts. After looking into this matter I have since discovered a problem of my own. I had a nice demo that I always use for this function but I just tested it and all of a sudden it no longer works!! Wonder if this is due to upgrade SP1? Sorry, I meant to say for you to test email using the standard function off a button, not use a button to drive the script.
skimmer Posts: 317 Rating: (18)
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6/21/2006 4:17 PM	Rate (0)
Controls_Guy Posts: 30 Rating: (2)	I just tried what you suggested by using the SendEmail function directly with the button. Unfortunately it did not work. The one thing that frustrates me is that you can not have complete confidence that if it works in the simulator it will work in the field.
Controls_Guy Posts: 30 Rating: (2)
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6/21/2006 4:50 PM	Rate (0)
skimmer Posts: 317 Rating: (18)	Hi, Sorry to hear it didn't work. I agree about the simulator. It's ok for basic stuff but from past experience I've got used to not using it for anything serious. It's not obvious from any help what it does and doesn't support so I've not bothered. I'm still tracking through my setup to find out why it's not working now but everything seems ok - that's what's so annoying. My pc setup is to specify localhost as the server in Device settings and also in the mail server app I use(Argo soft - free) with all default settings for ports etc( like to keep it simple for me).
skimmer Posts: 317 Rating: (18)
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6/21/2006 7:46 PM	Rate (0)
Controls_Guy Posts: 30 Rating: (2)	I found the problem that was preventing me to send email out. My IT department likes to install Mcafee Anti Virus on all pc's. Mcafee was blocking port 25 (SMTP port) from sending out email. Once I disabled Mcafee everything worked fine. I am an *** since I forgot I already had disabled it on my PG/PC that being the major difference between the pc's.
Controls_Guy Posts: 30 Rating: (2)
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6/22/2006 9:24 AM	Rate (0)
skimmer Posts: 317 Rating: (18)	Glad you fixed it! Thanks for opening up my can of worms[:D] Just need to get the thinking cap on now.
skimmer Posts: 317 Rating: (18)
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