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TIA Portal V19 Freezes

Created by: IvanNaperz at: 2/1/2025 3:45 PM (6 Replies)

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2/1/2025 3:45 PM	Rate (0)
IvanNaperz Joined: 7/20/2024 Last visit: 9/9/2025 Posts: 1 Rating: (0)	Operating System: Windows 11 Home 24H2 Intel i5 12500H 32RAM TIA Version : TIA Portal V19 Upd 3 and PLCSIM Upd 1 Hardware Modules numbers: PLC 1200 And RT Advanced The Problems (Bugs): I have been experiencing problems with this version of Tia Portal related to the program freezing. Generally it is when saving the project or when pasting objects with Ctl + v. It goes into a "loading" state and never ends up having to force quit from the Task manager. This has happened to me on several projects. I have this problem when modifying/save the PLC or when editing some RT screen. I don't think it's a resource problem because when this happens the Task manager shows me ~60% CPU and memory utilization. The PLCSIM also stops working at random moments, the PLC goes into STOP or sometimes TIA Portal stops detecting it, forcing me to restart TIA Portal or the PC. Is this happening to anyone else? Any reason why this happens to me? Notes: I already tried to make a repair. I have this problem on 3 computers. I have in parallel installation V13, V15.1 and V19. In V15.1 I have not experienced any problems of this type. Attachment Installed Software.png (165 Downloads)

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2/3/2025 9:27 AM	Rate (0)
Hank88 Joined: 7/10/2024 Last visit: 8/22/2025 Posts: 180 Rating: (23)	Hello IvanNaperz! Based on what you say, I recommend you check the following FAQ, where you can check the requirements to have a parallel installation of different versions. https://support.industry.siemens.com/cs/ww/en/view/109827320 Also, it would be interesting to know if this happens in a single project that you have been migrating, or if you create a new basic project it also happens. Finally, I recommend you check that the operating system is compatible with the software you have installed on the computers. I leave you the Compatibility tool. Compatibility Tool I hope this comments are helpful.
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2/3/2025 12:12 PM	Rate (0)
ElonksuM_SN_BN Regular Member Joined: 5/6/2022 Last visit: 9/15/2025 Posts: 589 Rating: (123)	Hi IvanNaperz, In this case, the problem is that the operating system version you have (OS: Windows 11 Home 24H2) is not compatible with any version of TIA Portal. The 'Home' OS versions are not recommended to be installed together with Siemens software as it does not have the requirements to run these programs. The behavior is non-compatible or untested operating systems may or may not work as the environment is not released and it is not really known how it will work as it may give unexpected errors. I attach the Windows 11 compatibility Excel so you can check it. In this case, I recommend you to use a released operating system to ensure compatibility with Siemens software. If not, you may have problems like the one you are experiencing. Best regards! Attachment Microsoft-Windows-11_es_2025-02-03.xlsx (257 Downloads)
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2/20/2025 6:39 AM	Rate (0)
Nicolas Pasquier Member Joined: 1/11/2022 Last visit: 9/15/2025 Posts: 1 Rating: (0)	Hi, I've encountered exactly the same problem as IvanNaperz and my operating system is: - Windows 11 Business 23H2 - and TIA V19 update 3. I think the problem lies elsewhere... regards

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2/20/2025 3:52 PM	Rate (0)
Hank88 Joined: 7/10/2024 Last visit: 8/22/2025 Posts: 180 Rating: (23)	Hello! I understand that the version of Windows you are referring to is Windows Pro. In order to understand it better, I'll ask you if does it happen with all projects? Have you tested a new project? Does it also happen in other programs such as PLCSim? Does it happen at any time or only at certain times? I understand that you did not encounter this behavior before and now it has appeared, is it so? Do you think it could be due to some change you have made in the computer?
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2/20/2025 7:49 PM	Rate (0)
AutoGen_3905663 Regular Member Joined: 11/24/2019 Last visit: 8/2/2025 Posts: 2 Rating: (0)	i have the same problem, my windows version is Windows 11 Pro 24H2

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2/21/2025 8:12 AM	Rate (0)
Hank88 Joined: 7/10/2024 Last visit: 8/22/2025 Posts: 180 Rating: (23)	Hello! AsElonksuM_SN_BN said, it is possible that it is due to the 24h2 version of Windows, since Siemens has not yet made any compatibility report on TIA Portal. Apart from this, I would review the questions in my previous post in this thread, and if the problem is general, I would recommend a repair/reinstallation of TIA Portal, always doing this with the software installer itself. The latter is very important (which is very important).
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