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TP700 Comfort completely inaccessible and stuck on boot screen. How to reset?

Created by: Pyrus at: 5/7/2021 6:41 PM (15 Replies)

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1/8/2023 12:39 AM	Rate (0)
Ms4000 Joined: 1/6/2023 Last visit: 6/27/2024 Posts: 2 Rating: (0)	Pyrus A.Flores Try desoldering the supercapacitor is the blue one ,not really tall. Would you please explain the purpose of desoldering the supercapacitor? Am I supposed to replace it with something else, or leave it as an open circuit? I take it you may have tried such a thing and worked out for you? If so, what are the steps that you took (in details) to get things working again? Please let us all know, and thank you in advance. Hi guy's i have the same exact problem with TP1200 comfort, has anyone find a solution for it yet? Please let us know if you tried on "@ A.Flores " suggestions with the desoldering. Thanks

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1/8/2023 5:12 AM	Rate (0)
Duris_I Diamond Member Joined: 4/28/2015 Last visit: 4/19/2025 Posts: 10876 Rating: (837)	Hello, Ms4000 Please let us know if you tried on "@ A.Flores " suggestions with the desoldering. Thanks So I expect your warranty period is finished?
	Last edited by: Duris_I at: 01/08/2023 05:13:00 With best regards... Ivan Duris Flight: OMICO
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1/8/2023 8:18 AM	Rate (0)
Ms4000 Joined: 1/6/2023 Last visit: 6/27/2024 Posts: 2 Rating: (0)	Duris_I Hello, Ms4000 Please let us know if you tried on "@ A.Flores " suggestions with the desoldering. Thanks So I expect your warranty period is finished? Hi @ Duris_l , yes there is no warranty, plus it's not easy to send for technical repair for us now, our production line is on hold because of this, if desoldering the supercapacitor can reset the HMI we want to try it here to save time. Thanks

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5/30/2023 10:18 PM	Rate (0)
Wboscoz Posts: 1 Rating: (0)	I am also having the same issue with the same HMI, any solutions? Attachment faulty TP700.jpg (695 Downloads)
Wboscoz Posts: 1 Rating: (0)
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6/6/2023 12:12 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/3/2025 Posts: 16318 Rating: (1930)	Wboscoz I am also having the same issue with the same HMI, any solutions? Hello Wboscoz If the suggeestions above do not work then you can send the device to Siemens repair center. Bye Murof
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4/11/2025 9:05 AM	Rate (0)
AutoGen_5467506 Joined: 4/4/2025 Last visit: 4/11/2025 Posts: 2 Rating: (0)	I have similar issue with TP700, HMI boot stuck at " SIMATIC HMI" screen. Did anyone successfully fix it?

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