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The license synchronization is not recognizing the upgraded license S7 ver 5.6

Created by: Kilimanjaro at: 10/3/2020 3:48 PM (16 Replies)

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17 Entries

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10/6/2020 7:56 AM	Rate (1)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 12/19/2025 Posts: 22816 Rating: (3073)	no, the trial have no effect here can you start step7 V5.6 without a error or you get a error?
	Last edited by: ChristophD at: 10/06/2020 07:57:13
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10/6/2020 10:20 AM	Rate (0)
Kilimanjaro Posts: 11 Rating: (2)	More Info: Another thing we noticed is we cannot adjust some settings in the License Manager.
Kilimanjaro Posts: 11 Rating: (2)
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10/6/2020 12:09 PM	Rate (0)
Kilimanjaro Posts: 11 Rating: (2)	Step 7 does not start. It also does not find the license.
Kilimanjaro Posts: 11 Rating: (2)
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10/6/2020 6:06 PM	Rate (0)
Kilimanjaro Posts: 11 Rating: (2)	AutoGen_9457907 Step 7 does not start. It also does not find the license. License Support have identified the problem. A hybrid license was generated and it will not work unless an additional license is purchased.
Kilimanjaro Posts: 11 Rating: (2)
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10/6/2020 6:09 PM	Rate (0)
Kilimanjaro Posts: 11 Rating: (2)	AutoGen_9457907 AutoGen_9457907 Step 7 does not start. It also does not find the license. License Support have identified the problem. A hybrid license was generated and it will not work unless an additional license is purchased. In a case like this we need to delete the license and get a new activation code or purchase an additional license. Thanks to the License support people we have been able to identify this problem and are now waiting for an activation code.
Kilimanjaro Posts: 11 Rating: (2)	Last edited by: AutoGen_9457907 at: 10/07/2020 05:00:47
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10/6/2020 6:31 PM	Rate (1)
qwazee Platinum Expert Joined: 3/30/2020 Last visit: 12/11/2025 Posts: 5656 Rating: (1082)	A users' forum like this one can help only that much. Consider speaking directly to Siemens' support services: https://support.industry.siemens.com/tf/ww/en/header/supportrequest/
	Activities of this user is voluntary. There is no obligation or liability placed on this user. Though optional, your 'please' and 'thank you' is highly valued.
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This contribution was helpful to 1 thankful Users Kilimanjaro

10/12/2020 6:05 PM	Rate (0)
Kilimanjaro Posts: 11 Rating: (2)	The License Support team helped in identifying the problem. When you upgrade a Ver 5.3 Professional license with a Step 7 Ver 5.6 upgrade, it shows OK but it is not recognized by license synchronization system.
Kilimanjaro Posts: 11 Rating: (2)
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This contribution was helpful to 1 thankful Users qwazee

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