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Products - Your turbo when searching for technical information


mySupport Products allows you a virtual modeling of your control cabinet, your system or your entire automation project. At the core of the function are the “product lists” that you fill with your components. You can organize them in a folder structure of your choice and use them efficiently where you can normally select only individual products. For example for filtering FAQs, downloads, manuals and other entry types. Furthermore, you can display for your product lists an overview of the product lifecycle. Other functions will be added successively.



You can easily set up your product lists either by entering your article numbers in mySupport or on-the-fly while browsing through the Product Support area. After finding your product in the Product Support, just click “Add to mySupport Products”. This will record your product in the clipboard in mySupport Products, where you can drag & drop it to your lists as desired.


For more information and step-by-step instructions, please visit our HelpCenter.

mySupport cockpit

mySupport News December '18

First steps!

To prepare the new design of mySupport, some mySupport functions will be relocated from the December release on to the Technical Forum, where they will be available optimally integrated. What does that mean for you as a mySupport user?

Find all information and take part in our discussions in the Technical Forum.

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