Hello ,

I want to backup from KTP400 Basic. I have selected the same in Prosave V13. IP address of the KTP400 is 192.168.0.2 and same I have entered under PN/IE in prosave.

When I start backup, shows error "Could not establish your connection .... "

Please help

Hello shoaib,

is the panel in transfer moder?

Regards.

Frink

Hi 

1.please check IP or  PN address in same sub-net not same.

If hmi IP address is 192.168.100.2 then prosave 192.168.100.xx.best way ping it before backup.

2. Try in Tia portal through hmi device maintenance.

Refer image

Regards

Rudra automation