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Unhandled exception was raised.Look file"C:\Program Files(x86)\Siemens\WinCC\Diagnose\PDLRTSEH.LOG

4/5/2020 2:32 PM	Rate (0)
sgunay Advanced Member Joined: 11/6/2017 Last visit: 8/15/2025 Posts: 16 Rating: (0)	Hi, I have a wincc v6.2 project. I migrated it to v7.0 first. Then, I migrated it from v7.0 to v7.2. When it was runtime, I press the buttons to pass between graphic pages. But following message is coming to the screen and runtime is deactivating; "Unhandled exception was raised.Look file"C:\Program Files(x86)\Siemens\WinCC\Diagnose\PDLRTSEH.LOG" for details. I added PDLRTSEH.LOG . What can problem happen? Thanks. Attachment PDLRTSEH.zip (571 Downloads)

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4/6/2020 7:15 AM	Rate (0)
Vavka Posts: 8 Rating: (0)	Hello. You may have problems with the graphics driver. Try reinstalling it.
Vavka Posts: 8 Rating: (0)
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4/6/2020 4:22 PM	Rate (0)
sgunay Advanced Member Joined: 11/6/2017 Last visit: 8/15/2025 Posts: 16 Rating: (0)	When I created a new project and it was runtime, there is no problem. That's why I dont think the problem is about graphic designer.

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12/2/2020 7:46 AM	Rate (0)
tiby007 Regular Member Joined: 2/1/2019 Last visit: 9/19/2024 Posts: 21 Rating: (0)	I also got this error message, but I did not touch the project before. Any idea why did it happen?

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12/2/2020 2:18 PM	Rate (0)
bg2492 Diamond Member Joined: 5/16/2014 Last visit: 9/12/2022 Posts: 7298 Rating: (2188)	Hello tiby007, this is caused by an access violation, which has happened in the Graphics Runtime. Somtimes this is caused by a wrong C-script. You should check the logfiles "WinCC_Sys_0x.log" in the folder "C:\Program Files (x86)\Siemens\WinCC\diagnose" if you find messages like "ExecuteError in Action". If you would not such messages, you should use the SIMATIC Assessment Suite - Data Collector (SAS-DC) - formerly known as SIMATIC Diagnostics Tool (SDT) - to collect diagnostics and system information from the Computers. https://support.industry.siemens.com/cs/ww/en/view/65976201 Then create a Service Request and send the data to the Technical Support of Siemens. Regards Georg Berghof
	PS: If this post did really help you, you may use the Rate-button
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