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Update operating system error problem in KP400

Created by: jabbi_king at: 10/13/2017 6:55 AM (5 Replies)

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10/13/2017 6:55 AM	Rate (0)
jabbi_king Bronze Member Joined: 1/26/2014 Last visit: 8/16/2025 Posts: 164 Rating: (0)	Dear All, I want to communicate and configure KP400 comfort with Wincc V11 comfort.. My problem is that i connect this pannel with TIA successfully but when i download some screens (hmi) on kp400.. It shows error that attached below. Attachment IMG_20171008_182545.jpg (170 Downloads)

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10/13/2017 8:45 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 12/19/2025 Posts: 9085 Rating: (1202)	Hello jabbi_king, You will have to perform an OS update, see the following link: How do you do an "Operating system update" (OS update) or "Reset to factory settings" on operator panels? Best regards, Wizard

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10/13/2017 9:04 AM	Rate (0)
jabbi_king Bronze Member Joined: 1/26/2014 Last visit: 8/16/2025 Posts: 164 Rating: (0)	Wizard Hello jabbi_king, You will have to perform an OS update, see the following link: How do you do an "Operating system update" (OS update) or "Reset to factory settings" on operator panels? Best regards, Wizard dear how i update his operating system? connect kp400 with internet

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10/13/2017 9:23 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 12/19/2025 Posts: 9085 Rating: (1202)	Hello, Please read the document in the link provided. You can use WinCC TIA Portal or Prosave to communicate with panel. Best regards, Wizard

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10/13/2017 12:48 PM	Rate (0)
jabbi_king Bronze Member Joined: 1/26/2014 Last visit: 8/16/2025 Posts: 164 Rating: (0)	Wizard Hello, Please read the document in the link provided. You can use WinCC TIA Portal or Prosave to communicate with panel. Best regards, Wizard Dear I read it carefully but my problem is that which version i installed TIA PORTAL V11 COMFORT.. it has no image file for kp400 pannel

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10/13/2017 1:05 PM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 12/19/2025 Posts: 9085 Rating: (1202)	Hello, Look in directory: V11\Images\CP_4 There you will find images. Best regards, Wizard

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