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LEVEL1 HMI (WINCC) FREEZED EVERY TWO HR.

6/21/2014 7:27 AM	Rate (0)
URVIL RAVAT Posts: 5 Rating: (0)	WE ARE FACING THE PROBLEM IN L1 HMI (WINCC) PROCESS SERVER SINCE TWO DAYS. ACTULY ALL L1 HMISTATION GOT FREEZED AT THE SAME TIME. AND WE HAVE TO REBOOT THE SERVER TO NORMALISED THE SAME. ON CHECKING IT WAS FOUND THAT IP OF SERVER WAS REPLACED BY ANOTHER IP ON START OF WINCC. AND THIS WAS HAPPANED APPROX 2 HR DURATION. WHAT IS THE RERASON OF FREEZING THE HMI.
URVIL RAVAT Posts: 5 Rating: (0)	Last edited by: URVIL RAVAT at: 6/21/2014 7:44 AM Last edited by: URVIL RAVAT at: 6/21/2014 7:29 AM
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6/23/2014 9:59 AM	Rate (0)
olloy Posts: 417 Rating: (37)	Hi! Couple of additional details about what software version you are using would be helpful. About ip-adress: make sure you are not using DHCP. IP-adress should be fixed. Also, if the time of "freezing" SCADA is fixed and exactly 2 hours, please check license keys for any additional software you use (such as OPC), because some of demo versions have exactly 2 hours of working in demo mode. Next, please check the computer itself without any SCADA software running. It freezes same way or not?
olloy Posts: 417 Rating: (37)
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6/23/2014 10:46 AM	Rate (0)
URVIL RAVAT Posts: 5 Rating: (0)	OK. THANKS FOR THE INFORMATION. I WILL TRY.
URVIL RAVAT Posts: 5 Rating: (0)
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6/23/2014 10:50 AM	Rate (0)
olloy Posts: 417 Rating: (37)	Ok, let us know the results and software versions as well. p.s. please, avoid use of CAPS-LOCK) It looks like kind of "shouting")
olloy Posts: 417 Rating: (37)
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