4/16/2015 4:41 PM | |
Joined: 6/20/2008 Last visit: 2/19/2024 Posts: 73 Rating: (1) |
Dear All, I have one Project with WinCC V7.2 Updated7 and SICAM SCC V8.02 running on one Computer. The project is actived successfull and ok. But when I stop Runtime, the message regarding to Alarm Logging suspending as picture attatched. I send here the diagnose file. Please take a look and send us your advice about this problem, Regards, Hero_ac Attachmentdiagnose.zip (107 Downloads) |
Last edited by: Hero_ac at: 4/16/2015 4:44:38 PMLast edited by: Hero_ac at: 4/16/2015 8:29:19 PM |
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4/17/2015 7:56 AM | |
Joined: 5/16/2014 Last visit: 9/12/2022 Posts: 7298 Rating: (2164)
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Hello Hero_ac, In the Logfile I can see, that the Alarmlogging-Server (CCAlgRtServer.exe) is hanging during deactivation. But to find out the reason for this, you should create a manual userdump of the process "CCAlgRtServer.exe" when it is hanging, then create a Service Request, and send the dump to the Technical Support of Siemens for analyzing. Or you try to install the update 9 at first. https://support.industry.siemens.com/cs/ww/en/view/104151435 Regards Georg Berghof |
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4/19/2015 11:37 AM | |
Joined: 6/20/2008 Last visit: 2/19/2024 Posts: 73 Rating: (1) |
Dear bg2492, Thank you for your help us. I installed WinCC 7.2 with updated9 and this problem is resolved. This is a really problem with WinCC7.2 Updated7. Regard, Hero_ac
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