9/2/2015 3:40 PM | |
Joined: 12/4/2007 Last visit: 11/24/2023 Posts: 15 Rating: (1) |
HI, I use Sony Vaio and recently I installed Step7 Basic V13. After update I have Step7 basic V13 update 4 and info that software is updated. I uninstalled completely everything and installed once again and still the same. When I open some Block and want to f.e edit some address in ladder contact, Step7 is crashing. I can only use Back space, but if I touch any key on keyboard Step7 stop working - In linked picture I taped "3" and STEP7 crashed. http://postimg.org/image/57xkmu1u3/ I also attached crash report. Please look at report and write what is wrong with installation. No other softs crashes on this laptop Attachment38e7be49-8223-4a83-82ee-ec190d0c05bf.zip (151 Downloads) |
9/2/2015 5:01 PM | |
Joined: 7/7/2010 Last visit: 9/19/2024 Posts: 15207 Rating: (2417)
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Make a backup copy of your project. Make a backup copy of your backup of your project. (two copies is double insurance, right?) If it is always the same block and only one block, manually recreate the block and remove the old one. If it does not matter which block, create a new PLC in the same project, configure it exactly like the original other than name and ip address (do that later). Now drag everything from the problem PLC to the new one. If it compiles without problems, delete the problem PLC. Rename and set the ip address. Download and try it out. I know this is not the answer you want, but sometimes, TIA Portal mangles a project in ways we cannot fix and this is often the work-around. |
science guy |
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9/2/2015 5:45 PM | |
Posts: 5225 Rating: (1192) |
..so if you start a new project and do some coding in there and nothing happens to the software - it is a troublesome project and not the software... right? |
9/2/2015 5:53 PM | |
Joined: 12/4/2007 Last visit: 11/24/2023 Posts: 15 Rating: (1) |
I can attach this project, but it is no the reason. The same project I opened in Dell laptop and without any problem. On my Sony Vaio I can establish new project and when I put first new ladder contact and I want to tape f.e. % Step7 crashes. I think it is some correlation between Sony vaio and Step7, but I do not know what. If someone knows how to read crash report can make some tip. |
Last edited by: pszczepan at: 9/2/2015 5:55:00 PM |
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9/2/2015 6:54 PM | |
Joined: 6/14/2013 Last visit: 3/18/2023 Posts: 218 Rating: (9) |
hi, same problem happened to me during update4 of "support package HSP." See my post : TIA Portal V13 SP1 Update 4. HSP. I finally reinstall TIA v13 on VMware to make it work. |
9/2/2015 6:56 PM | |
Joined: 7/7/2010 Last visit: 9/19/2024 Posts: 15207 Rating: (2417)
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I would think with this info, the project is fine and it is the laptop configuration that has prevented a good installation of TIA Portal. You installed using a local admin account? (YES!) You launched TIA Portal as Administrator? (MAYBE?) It is time to contact Siemens Support for help resolving this one. Lastly, you did verify your windows version is supported by the version of TIA Portal you installed (V13), right? Win7-64 Professional is a good choice
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science guy |
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9/2/2015 6:59 PM | |
Joined: 7/7/2010 Last visit: 9/19/2024 Posts: 15207 Rating: (2417)
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It is a TIA Portal problem, no doubt about it. However, it is possible because of Portal bugs to put your project into a state that undo does not completely undo everything, and when you re-do things correctly, some of the old stuff persists. When the old persistence stuff results in inconsistent behavior, Portal will often crash. Upgrading projects from older Portal versions can also put the project into a bad state. Early on, just using (looking at, navigating, searching, editing) your project could cause it to crash. I think that is greatly reduced in V13 and beyond.
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science guy |
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This contribution was helpful to1 thankful Users |
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