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Digsi error

5/21/2014 5:30 PM	Rate (0)
Mohd Alghunimat Posts: 8 Rating: (0)	hello i am facing problem with digsi 4.87 and 4.85 after initializing the connection i get this error "unable to find correct catalog path. path 7SJ62 below c:\siemens\digsi4\manager\p7di\geratypes does not exist the correspond divice type may not be installed." Attachment Capture.JPG (1437 Downloads)
Mohd Alghunimat Posts: 8 Rating: (0)	Last edited by: Mohd Alghunimat at: 5/21/2014 5:31 PM
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5/21/2014 6:11 PM	Rate (2)
Mike J Platinum Expert Joined: 10/9/2007 Last visit: 12/18/2025 Posts: 1295 Rating: (116)	Hi you must download and install the device driver for the device you want to communicate/configure. you will find them at www.siprotec.com
	Energy Automation products: Sicam, Siprotec, Digsi
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5/21/2014 6:16 PM	Rate (0)
Mohd Alghunimat Posts: 8 Rating: (0)	Thank you for your replaying i already did that as you see in the attached pic , the file is in the GERATYPS folder Attachment Capture2.JPG (1201 Downloads)
Mohd Alghunimat Posts: 8 Rating: (0)
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5/22/2014 10:09 AM	Rate (0)
Mike J Platinum Expert Joined: 10/9/2007 Last visit: 12/18/2025 Posts: 1295 Rating: (116)	Hi if none of these tips help, contact support.ic@siemens.com - check compatibility between windows and digsi - are you using Simatic on the same computer? - did you install the device driver with Digsi completely closed? - after installing the device driver, open the catalog and check if you can the version of the driver and if it is at least higher than what the device does. - if the device has a too old device driver, maybe you need to install an older device driver and these are not in siprotec.com. you have to contact support. Mike
	Energy Automation products: Sicam, Siprotec, Digsi
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5/22/2014 7:34 PM	Rate (0)
Mohd Alghunimat Posts: 8 Rating: (0)	hello Mr. Mike thank you for your replaying i asked the head of test and inspection section in my company about this problem and his answer is that you must have the same catalog version in digsi and relay the relay use version 4.6 and i installed a driver of 4.8 version could you please tell me where i can find the older versions of relays drivers thank you in advance . .
Mohd Alghunimat Posts: 8 Rating: (0)
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5/23/2014 9:09 AM	Rate (0)
Mike J Platinum Expert Joined: 10/9/2007 Last visit: 12/18/2025 Posts: 1295 Rating: (116)	support.ic@siemens.com
	Energy Automation products: Sicam, Siprotec, Digsi
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3/23/2022 10:09 AM	Rate (0)
rabindra_rabi Posts: 6 Rating: (0)	helo problem can be rectified easily ,pls let me know the MLFB of device (relay). i will guide you step by step.
rabindra_rabi Posts: 6 Rating: (0)
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