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TP700 stay in loading boot(simatic's logo) and not start windows

Created by: j mr j at: 5/29/2016 12:17 PM (38 Replies)

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5/29/2016 12:17 PM	Rate (2)
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	hi guys my tp700 stay in loading boot(lsimatic's logo) and not start windows please help me. thanks ------------------------------------------------------------------------------------------ Split from TP1200 update operating system failed. Attachment 2.jpg (1186 Downloads)
	Last edited by: Min_Moderator at: 5/30/2016 2:57:52 PM New subject after splitting Last edited by: vahidjalalian at: 7/7/2018 2:08:23 PM
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11/2/2017 5:54 PM	Rate (0)
_Andrey Posts: 21 Rating: (1)	Sorry. Do you finded solution this problem?
_Andrey Posts: 21 Rating: (1)
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7/3/2018 11:56 AM	Rate (0)
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	no sorry why panels comfort have problem for boot????? my tp700 stay in (Siamtic logo) my tp1200 stay in (Simatic logo) my kp1200 stay in (simatic logo)
	Last edited by: vahidjalalian at: 7/3/2018 11:56:34 AM
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7/4/2018 6:34 AM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 12/26/2025 Posts: 4829 Rating: (512)	Some Firmware versions have a malfucntions, that's why. Update the firmware to the latest. You can find more discussion about how to do it with forum search.

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7/6/2018 9:47 AM	Rate (0)
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	What can I do now? The firmware does not download on my panels & stay in "Simatic Hmi" We have 12 panel comfort with these condition

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7/6/2018 10:03 AM	Rate (0)
Duris_I Diamond Member Joined: 4/28/2015 Last visit: 11/27/2025 Posts: 10970 Rating: (843)	Hello, as was already sugested but important info from your side is still missing - what SW version (full with SPs and Updates) you have? Logically, if you have problems with all panels, problem can't be probbaly with HW but SW, not updateted best firmware. You can check here on Forum how you can reset HMI with firmware upgrade. Update: little info still missing also, did you some download to panels? There is info which firmware version you download to HMI...
	Last edited by: Duris_I at: 7/6/2018 10:04:41 AM Last edited by: Duris_I at: 7/6/2018 10:06:34 AM With best regards... Ivan Duris Flight: OMICO
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7/6/2018 9:37 PM	Rate (0)
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	The update does not work with the method mentioned in the file pdf(Reset to factory by Mac address).stay in screen grid & Simatic HMI.

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7/9/2018 12:50 PM	Rate (0)
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	Please help me for recovey tp700 comfort

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7/9/2018 3:44 PM	Rate (0)
Jay. Posts: 1283 Rating: (105)	My suggestion is that, you can record video of the procedure you followed for recovering your panel and upload it in youtube and share the kinm here. Maybe the experts will get a better idea what you are doing and what you are not doing right? You should make sure you should record your ip settings and all other settings as mentioned in the recovery mode document. Thanks, Jay vahidjalalian Please help me for recovey tp700 comfort
Jay. Posts: 1283 Rating: (105)
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8/23/2018 11:22 PM
j mr j Experienced Member Joined: 4/21/2015 Last visit: 12/20/2025 Posts: 61 Rating: (2)	lol .this is bad idea Jay. My suggestion is that, you can record video of the procedure you followed for recovering your panel and upload it in youtube and share the kinm here. Maybe the experts will get a better idea what you are doing and what you are not doing right? You should make sure you should record your ip settings and all other settings as mentioned in the recovery mode document. Thanks, Jay vahidjalalian Please help me for recovey tp700 comfort

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