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Can't download some CAx drawing

4/15/2021 4:48 PM	Rate (0)
AutoGen_5800780 Posts: 1 Rating: (0)	Dear Technical Support I want to dowload some CAx drawing but unfortunately the system is block from one week now. Coud you solve this issue ? Regards ------------------------------------------------------------------------------------------ Split from CAx Downloads - Item is still in process.
AutoGen_5800780 Posts: 1 Rating: (0)	Last edited by: Jen_Moderator at: 04/16/2021 09:28:37 New subject after splitting
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4/19/2021 12:50 PM	Rate (0)
Jen_Moderator Posts: 8171 Rating: (174)	Hi AutoGen_5800780, I forwarded your issue to the CAx Team and received following answer: Productmanagement Hi Autogen_58007080, We are still experiencing some issues getting through our backlog. I'll log a job for you. Can you also provide the order number to help identify the exact order with issues? Regards, Jen_Moderator
Jen_Moderator Posts: 8171 Rating: (174)
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4/27/2021 12:45 PM	Rate (0)
Jen_Moderator Posts: 8171 Rating: (174)	Hi AutoGen_5800780, I got following update from the CAx Team: Productmanagement Hi AutoGen_5800780, Sorry for the delays. All remaining outstanding orders were processed over the weekend. I hope everything was successful. Regards, CAx Team Regards, Jen_Moderator
Jen_Moderator Posts: 8171 Rating: (174)
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