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No access to the SQL Server, Data Lose Possible

Created by: Wolfgang B. at: 9/11/2011 7:52 PM (10 Replies)

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9/11/2011 7:52 PM	Rate (0)
Wolfgang B. Posts: 3 Rating: (0)	hallo since view days we are facing same problem "No access to the SQL Server, Data Lose Possible". in this project we are using PCS7 V7.0 SP3 and added later on WinCC HF11 installed on a SIMATIC Rack PC IL547B; The system includes2 redundant Servers,10 OS Clients, 2 Eng. Stations, and 14 pcs. PLC 417-4H; For the connection of the Plant Bus we are using two CP1613 and also the orig. Siemens red. Terminal Bus Adapter (Intel GT-/MT Desktop Networkinterface) for the Terminal Bus. The stations are configured in a Workgroup and Windows Login is as "Administrator" (Autologon) can anybody help and-/or interprete this strange Alarm Message it was working fine the last 3 months; Splitted from No access to the SQL server.
Wolfgang B. Posts: 3 Rating: (0)	Last edited by: O_Moderator at: 9/12/2011 11:48 AM new subject after splitting
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9/12/2011 4:08 AM	Rate (0)
Dec Gold Expert Joined: 5/19/2006 Last visit: 10/13/2025 Posts: 550 Rating: (107)	Did you check for any clues in WinCC Logs folder? Dec PS. Maybe you can attach in here those log files.

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9/13/2011 3:21 PM	Rate (1)
Yoga Shankar Posts: 288 Rating: (22)	Wolfgang B. hallo since view days we are facing same problem "No access to the SQL Server, Data Lose Possible". in this project we are using PCS7 V7.0 SP3 and added later on WinCC HF11 installed on a SIMATIC Rack PC IL547B; The system includes2 redundant Servers,10 OS Clients, 2 Eng. Stations, and 14 pcs. PLC 417-4H; For the connection of the Plant Bus we are using two CP1613 and also the orig. Siemens red. Terminal Bus Adapter (Intel GT-/MT Desktop Networkinterface) for the Terminal Bus. The stations are configured in a Workgroup and Windows Login is as "Administrator" (Autologon) can anybody help and-/or interprete this strange Alarm Message it was working fine the last 3 months; Splitted from No access to the SQL server. You coould also check the status of the SQL Server WinCC Components in the SQL Server Configuration manager. If these are not running, force a start of all the services and try again.
Yoga Shankar Posts: 288 Rating: (22)
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9/13/2011 8:33 PM	Rate (0)
Jaapie Gold Member Joined: 1/17/2006 Last visit: 12/1/2025 Posts: 802 Rating: (63)	Virusscanning? Active directory policy? Windows Patch?

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9/14/2011 8:14 AM	Rate (0)
Michel Bronze Member Joined: 9/8/2005 Last visit: 11/11/2025 Posts: 177 Rating: (15)	Hello, just for a test, please go on and deactivete the Alarm Logging, Tag Logging and User Archive runtime in the startup list from WinCC. Are the error message still available? If not, activate first things first. So it is possible to find out if it an generally problem or only from an archive database. Michel

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1/7/2014 7:40 AM	Rate (0)
vidhyadharan Posts: 39 Rating: (1)	hi, I'm working with wincc V7.2.During the runtime I have got the following error *"NO ACCESS TO THE SQL SERVER DATABASE,DATA LOSS IS POSSSIBLE"* I have checked in forum reg this error,but they suggest that to disable the runtime of tag logging,alarm logging and user archive. I have tried that one,but the problem is persists. So please ,can anybody tell me what is that error,how to rectify? Regards, N.Vidhyadaran
vidhyadharan Posts: 39 Rating: (1)
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1/8/2014 11:48 AM	Rate (0)
Healthcheck Posts: 821 Rating: (41)	Hi, have you tried to re- configure the PC Station in the SIMATIC Manager? Is your ethernetcard correct congifured in the SIMATIC Shell? advanced Networksettings (terminalbus on first place)?,... Regards, Healthcheck
Healthcheck Posts: 821 Rating: (41)
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8/1/2014 12:35 PM	Rate (1)
projects.jaydeep Experienced Member Joined: 6/4/2008 Last visit: 10/2/2025 Posts: 58 Rating: (1)	dearWolfgang B i have faced same problem today itself & also solved it. You have to deactivate WinCC & then go to Alarm Logging. At there you will find Message archive option. Just right click it & reset the archive, After then restart PC & WinCC . Your problem is resolved. Thanks Jaydeep

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This contribution was helpful to 1 thankful Users dragonsea

9/23/2015 7:51 AM	Rate (0)
r.ethernet Posts: 144 Rating: (7)	Hello Same problem here. I am using pcs7 v7.0 (step7 5.4 wincc 6.2). The system was working ok but after a while same message appeared in Alarm Logging window. I reboot the system as recommended by the excel file of system messages and remedies .I also reset the archive. It works for sometime but the message raises again. New Alarms can be seen in Alarm logging window but they do not enter journal list and they are really lost! There is no entry in the files in Diagnose folder of Wincc related to this message. Has anyone solved this problem yet?
r.ethernet Posts: 144 Rating: (7)	Last edited by: r.ethernet at: 9/23/2015 7:54:23 AM
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9/23/2015 8:13 AM	Rate (0)
bg2492 Posts: 7298 Rating: (2188)	Hello r.ethernet, if you have no messages in the journal list, I think the process "CCWriteArchiveServer.exe" for Alarmlogging has crashed. There are three instances of this process, one for Alarmlogging, and two for Taglogging. For finding out the reason for the crash userdumps should be created and analyzed by the development of WinCC. But you have an very old version of WinCC (V6.2 SP?), which is not longer supported by the development. If this would be compatible with your PCS7, you should to upgrade WinCC to V6.2 SP3 Hotfix 14, this is the last release of this version. Regards Georg Berghof
bg2492 Posts: 7298 Rating: (2188)
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