9/23/2019 10:11 AM | |
Posts: 116 Rating: (2) |
I installed scout 5.3.1 on my window 10 Enterprise LTSC. I got error when try to monitored some task (see in attached). where can I find more detail ? |
9/23/2019 10:52 AM | |
Posts: 116 Rating: (2) |
what do you mean with "You can do this just testing online an empty CPU program" ? |
9/23/2019 11:24 AM | |
Joined: 10/11/2006 Last visit: 9/18/2024 Posts: 5906 Rating: (804)
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Hello please keep care whith backup User folder ! reason: with new empty Project loose data (like encoder shift …) Before you do a backup folder you have to save the daa (TORetain, Retain …) You can do this with SCOUT or SystemCommand _savePersistentMemory. But we prefere to contact the SIEMES OnlineSupport support.automation@siemens.com
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With best regards, |
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12/18/2019 11:40 AM | |
Joined: 10/16/2018 Last visit: 9/11/2024 Posts: 38 Rating: (0) |
Hello everyone, I have also same problem.We installed TiA Scout V5.3 on our client's computer and received the enclosed "The application has encountered a problem and need to close" error.We've tried the methods on the link to solve the problem, but the problem still persists.(https://support.industry.siemens.com/tf//ww/en/posts/siemens-simotion-diagnostics/220805/?page=0&pageSize=10). We have not yet written code in the program. We have just created the hardware configuration. How can I solve the problem? in the appendix you can find pc specifications and version information. We use Windows 10 Pro Version 1803 os Build 17134.1184 AttachmentPCInfo.zip (280 Downloads) |
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