2/28/2015 2:49 PM | |
Posts: 1058 Rating: (93) |
Hello Smaug73, as you use faceplates, the variables that have to be shown and define properties have to be dynamically assigned to the faceplate. Most time this is done by integrating structures into faceplates. And visibility of a button is a property, which would probably also included in that structure. Now if the data of the structure assigned is incomplete, it can happen that for some faceplate it works (complete data) and for others it does not (incomplete data at time of assignment). See here informations on faceplates: How do you integrate structures into faceplates? How can you switch a block to be hidden?
regards |
3/2/2015 10:30 AM | |
Joined: 8/10/2011 Last visit: 9/10/2024 Posts: 26 Rating: (0) |
Hi Thank you very much for your answer. But the faceplates work perfectly since 6 years in the OS servers and the OS clients. Even they work ok in the new OS web server. The problem is only via internet through the Web client. The same faceplate (the same block icon and faceplate library object) shows the buttons in all the pictures of the most areas, but in all the pictures of a few areas those buttons are not shown. And that happens with all the faceplates (most of them coming from SIEMENS standard libraries). I attach two screenshots of the same faceplate, one with the buttons visible and the other not. I think that the two points to be considered are: 1. The problem appears only in the Web client via internet. 2. The problem appears only in few areas (but in all the pictures of those areas). But I don't know how to relate them. I think that the visualization of these buttons only depends on the logged user, but this is the same for all the areas and it has the same privileges!! Regards AttachmentScreenshots.zip (93 Downloads) |
3/3/2015 9:07 AM | |
Posts: 567 Rating: (107) |
Hi Smaug73,
did you check the user rights. Maybe the user did not have the necessary permission to hide alarms in the affected areas? |
3/3/2015 3:39 PM | |
Posts: 46 Rating: (3) |
I think this is a problem with the configuration of the Web Navigator. Are you sure that you have published all the pictures (pdl), functions (fct) and graphics (bmp) which are required for the missing buttons? https://support.industry.siemens.com/cs/ww/en/view/78468929
Hope this helps a little. |
Last edited by: User_7 at: 3/3/2015 3:40:48 PM |
|
Follow us on