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Cannot download any *.zip files on support site

Created by: ChristopheCPNV at: 9/10/2019 3:45 PM (37 Replies)

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9/12/2019 5:51 AM	Rate (0)
ixo65 Diamond Member Joined: 12/18/2014 Last visit: 12/6/2019 Posts: 16067 Rating: (1655)	There are Problems with the Siemens web sites. The moderator knows the problem. see althis Topic: Not able to downlaod SD-Card Example image

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9/12/2019 9:20 AM	Rate (0)
CS Moderator Moderator Joined: 9/1/2005 Last visit: 12/6/2019 Posts: 3795 Rating: (174)	Hello ChristopheCPNV, ChristopheCPNV Hello, Since this week, I cannot download any *.zip files like application exemples or libraries on the support site. A message is dysplayed on my internet browser. For example: You don't have permission to access "http://support.industry.siemens.com/dl/files/728/109479728/att_989463/s2/109479728_LGF_LIB_TIAV15_1_V4_0_4.zip" on this server. I tried from several network and PC. Do you have any idea? Thank you and best regards, Christophe I'm sorry for that issue. According to my knowledge download of .zip files should be possible again. Other attachment types wasn't effected as far as I know. Are you know able to download the attachments you are interested in? Your feedback would be great. Best regards CS Moderator

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9/12/2019 9:27 AM	Rate (0)
CS Moderator Moderator Joined: 9/1/2005 Last visit: 12/6/2019 Posts: 3795 Rating: (174)	Hello alex_sher, [snip] Download should be possible meanwhile. In addition to this: To download this attachment a verification of your account is necessary. Is this already done? Best regards CS Moderator
	Last edited by: Jen_Moderator at: 09/13/2019 07:26:22 Removed reference to this thread, because all posts were merged in one topic.
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9/12/2019 10:17 AM	Rate (0)
Cardoc Member Joined: 5/29/2019 Last visit: 12/2/2019 Posts: 2 Rating: (0)	Thank you so much for the help, i'm downloading the image at the moment! Case closed Best regards Cardoc

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This contribution was helpful to 1 thankful Users CS Moderator

9/12/2019 12:44 PM	Rate (0)
Jen_Moderator Moderator Joined: 6/19/2017 Last visit: 12/5/2019 Posts: 3702 Rating: (47)	Hi Cardoc, I'm glad that it's working now. Best regards, Jen_Moderator

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9/12/2019 7:16 PM	Rate (0)
Boyang_Song_UoS Member Joined: 9/10/2019 Last visit: 9/12/2019 Posts: 1 Rating: (0)	I just tried, still not working. access denied. It's very frustrating to see this happened when I am trying to introduce IOT2000 to new users
	Last edited by: Boyang_Song_UoS at: 09/12/2019 19:17:38
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9/12/2019 7:35 PM	Rate (0)
BoyangS Member Joined: 3/25/2019 Last visit: 12/6/2019 Posts: 3 Rating: (0)	wops, I found it would be download by MS edge but not google chrome..... what happened

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9/13/2019 12:07 PM	Rate (0)
CS Moderator Moderator Joined: 9/1/2005 Last visit: 12/6/2019 Posts: 3795 Rating: (174)	Hello Boyang_Song_UoS, Boyang_Song_UoS I just tried, still not working. access denied. It's very frustrating to see this happened when I am trying to introduce IOT2000 to new users I'm sorry for that Hope you introduction was suggesful. Could you please send me the link to the page were your were trying to download content? And if still exists the details of the error message? Thank you Best regard CS Moderator

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