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Desigo CC V.4 Click once (web clients) stops!

Created by: Shadowline at: 8/4/2020 10:02 AM (13 Replies)

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9/22/2020 5:21 PM	Rate (1)
RafaelBar Member Joined: 3/12/2018 Last visit: 10/27/2020 Posts: 3 Rating: (1)	We are having the same issue. We have 4.1 and this issue was supposed to be fixed in 4.1. We found we can temporarily get it working again by restarting the IIS. It works anywhere from a day or two up to a week. We have a call in, but Tech support has been busy so it's taking a while to get it fixed.
	Last edited by: RafaelBar at: 09/22/2020 17:30:09
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10/27/2020 6:13 PM	Rate (0)
RafaelBar Member Joined: 3/12/2018 Last visit: 10/27/2020 Posts: 3 Rating: (1)	We had the same problem. For us what happened was SMC lost the Certificate and URL information somehow. Even with the information missing it was working for a few days then it would break again. After we reentered the information it has been working well, well the last few weeks it has been. Another thing to check is if the username and password are correct. I think in version 3 I had to reenter this.

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11/4/2020 9:46 PM	Rate (0)
NZReedy Member Joined: 11/4/2020 Last visit: 11/25/2020 Posts: 2 Rating: (0)	Adding to thread as also experiencing the same issue with ver4.0 Only work around found is the same as others. WebApplicationName - Edit - Align with Server - Save. And after that it all works fine for another 1-2 days. Any developments with this issue? Get this on the Client PC, also see attached. Log Name: Application Source: Application Hang Date: 9/10/2020 2:03:34 p.m. Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: ** Description: The program Siemens.Gms.ApplicationFramework.exe version 4.0.121.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 4530 Start Time: 01d69d0e2b3b6868 Termination Time: 95 Application Path: C:\Users\\AppData\Local\Apps\2.0\HRLYPZ9K.KED\85EE3AMY.W22\desi..once_b388c59ae9e2f24d_0004.0000_04c237cacdabe4a2\Siemens.Gms.ApplicationFramework.exe Report Id: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-10-09T01:03:34.000000000Z" /> <EventRecordID>131135</EventRecordID> <Channel>Application</Channel> <Computer></Computer> <Security /> </System> <EventData> <Data>Siemens.Gms.ApplicationFramework.exe</Data> <Data>4.0.121.0</Data> <Data>4530</Data> <Data>01d69d0e2b3b6868</Data> <Data>95</Data> <Data>C:\Users\**\AppData\Local\Apps\2.0\HRLYPZ9K.KED\85EE3AMY.W22\desi..once_b388c59ae9e2f24d_0004.0000_04c237cacdabe4a2\Siemens.Gms.ApplicationFramework.exe</Data> <Data> </Data> <Binary>54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary> </EventData> </Event> Attachment bms error .JPG (9 Downloads)

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11/25/2020 3:22 AM	Rate (0)
NZReedy Member Joined: 11/4/2020 Last visit: 11/25/2020 Posts: 2 Rating: (0)	Has anyone managed to find a resolution, I'm still having the issue
	Last edited by: NZReedy at: 11/25/2020 03:23:29
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