5/29/2013 11:53 PM | |||
Posts: 11 Rating: (0) |
Hello everyone Recently, a running PCS7 system V8 presented the following failure and we can not manage to find what were the causes. Architecture - One redundant server (Windows Server 2008) - 4 OS Clients - 1 Engineering Station (Windows 7) - 1 Process Historian Server (Windows Server 2008) - 4 Automation Systems (3 redundant and 1 single) During the night, the server #2lost the connection to the AS´s without aparent reason, the connected clients switched to the server #1. Some hours after, the customer restarted the Server #2 and the sincronization was succesful. After a couple of hours that the servers were in redundant mode again, the Server #1 lost the connection to the AS´s the very same way the Server #2 did several hours before. We asked the customer to send us the diagnosis files to analyze them, but the only clue we have up to now is the Errorcode 0x0000 700A! Is this error familiar to you ??? In the support I jus got the next explanation (not much help actually ¬¬)
I´veattached the log files, I hope somebody can help us with this topic. Note: The plant has been working without problems for the las 20 days (we just update the project from V6.0 to V8.0.1), we did not have problems of this kind during commisioning. Saludos Ricardo
AttachmentLogFiles.zip (62 Downloads) |
||
Last edited by: O_Moderator at: 5/31/2013 9:05 AM |
|||
5/31/2013 12:53 PM | |
Posts: 836 Rating: (100)
|
It seems like your problem has to be checked in detail. I would suggest to make a support request. |
6/6/2013 7:36 PM | |
Posts: 11 Rating: (0) |
Hello mostref ! |
Follow us on