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Created by: Lucky123 at: 6/25/2009 5:15 PM (7 Replies)

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6/25/2009 5:15 PM	Rate (2)
Lucky123 Gold Member Joined: 12/20/2008 Last visit: 10/4/2020 Posts: 556 Rating: (236)	Dear All Experts and Beginners, Thanks for having such a wonderful forum, I am sharpening my skills here. However I find one thing which is missing here, on Rockwell website there is an option of Chat window. And which is really very much convenient for Rockwell Engineers as they can chat with more than 1 person at a time, and good for users as we get someone right then to get our issue notified. However I am wondering if Siemens Support could come up with this idea of having caht window and where people can chat with the experts or Siemens REP, it would promote more users for using products as solution will be immediate. This is just a suggestion, I hope if people find it usefule, then request to moderator. Thanks Lalit

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6/25/2009 6:47 PM	Rate (0)
Ayman Elotaify Platinum Member Joined: 5/28/2008 Last visit: 2/28/2021 Posts: 4206 Rating: (791)	Hello, May be you found it very good to talk to the expert / members through chat window. But will this chatting be archived here in the forum. So, the others can see these conversations. One of the biggest benifit here that you ask a question. some body answer you. Another one tell you another answer. Third one may add something important. Some other members read all of this thread and learn somethings from it. But if these chatting windows become private, I think we will lose more. Some times, I recieve question in PMs! It's ok and very nice to ask. But why won't you make it public. May be somebody else will need to ask the same question or need my answer. In these cases. I copy the PM and create a new thread here. To conclude, If the chatting window will be archived here, I am agree with if it will make the communication easier. But If not. I am not agree. I hope the other experts and members to tell us their opinion here and also Mr. Moderator. Regards,
	Ayman Elotaify
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This contribution was helpful to 5 thankful Users CS Moderator playerslight Kahl ANKURGAMIT Lucky123

6/25/2009 7:34 PM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 1/7/2021 Posts: 10217 Rating: (1159)	Hello Lalit, Ayman, I think that chat idea is not helpful in this forum. Exept reasons which Ayman wrote, I also can say, idea of this forum is all "key" which help to solve some problem, to be valid after that. Like archive. And if someone has the same problem to look for this key. Word "chat" for me is "connected" with cars, girls... Best regards Hristo Mihalev

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This contribution was helpful to 3 thankful Users CS Moderator playerslight ritu

6/25/2009 7:59 PM	Rate (0)
Lucky123 Gold Member Joined: 12/20/2008 Last visit: 10/4/2020 Posts: 556 Rating: (236)	Well, frankly speaking I also used to think like chat window is for girls, however after using the chat option at RW website I and most of the user feel that's a great thing. I agree with Ayman, Umencho on most of the points, however I am sure if we will seek suggestions, then there might be lot of different good ideas will come up. so let's hope what people at this forum like to have. as there is always a scope for improvement. Thanks to both of you.

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6/25/2009 8:07 PM	Rate (0)
Sydney Gold Member Joined: 1/4/2008 Last visit: 10/29/2019 Posts: 701 Rating: (90)	Hello, I'm not so sceptic as UMENCHO (I mean the signification of chat with girls, cars and so on), but generally agree. If the chat resultshould have a good quality then it would mean some of the experts from each conferenceshould be still online and prepared to answer thequestions. The point with the archiving is also very important. So as summary, don't think this would be helpful in here. Another thing is that you compare the different things.On the Rockwell web the chat is for direct support, just another version of thehot-line (in fact the same but not through the phone but on theweb site), it means similar as Support Request on this web, but the forum is something else and they have also the forum on their site, but here it's little bit bigger (regarding to number of conferences and users). Regards Sydney

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This contribution was helpful to 4 thankful Users CS Moderator playerslight Lucky123 ritu

6/26/2009 4:49 AM	Rate (0)
Lucky123 Gold Member Joined: 12/20/2008 Last visit: 10/4/2020 Posts: 556 Rating: (236)	One more thing I want to add in this, Sometimes any two users are online. One is facing some problem and other is having solution then in that case would not it be nice, if they can help each other through chat option. I mean most of the time I am sure maintenance guys will not be using this option, but for the beginners who have experience other PLC's very well, may like to have some one guide something immediately.

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6/26/2009 5:16 AM	Rate (0)
ddg Silver Member Joined: 12/26/2008 Last visit: 11/10/2019 Posts: 261 Rating: (41)	While both the Forums tool and the Chat tool allow members to communicate with each other, communication through the Forums tool occurs asynchronously (i.e., not in "real time") and communication through the Chat Room tool occurs synchronously (in "real time"). In addition, the Forums tool allows for much more structured dialog than the Chat Room tool. In the Forums tool, the discussions are organized into forums and topics, whichwill belaterhelpful for more. regards ddg
	Last edited by: ddg at: 7/1/2009 5:03 AM Last edited by: ddg at: 6/26/2009 5:19 AM
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3/21/2018 2:57 PM	Rate (0)
Jen_Moderator Moderator Joined: 6/19/2017 Last visit: 2/26/2021 Posts: 4474 Rating: (75)	New question published by f.cibe is split to a separate thread with the subject Need to read and write in HMi Tags from a VB .NET application. Best regards Jen_Moderator

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