4/7/2021 6:10 AM | |
Joined: 6/19/2017 Last visit: 8/5/2024 Posts: 8175 Rating:
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Good morning ixo65, Please try it out: https://support.industry.siemens.com/tf/ww/en/posts/connection-to-logo-does-not-open/259045 Best regards, |
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4/7/2021 6:20 AM | |
Joined: 6/19/2017 Last visit: 8/5/2024 Posts: 8175 Rating:
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Hi ixo65, it's me again. Sorry it seems that there is more trouble with another post.
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4/7/2021 6:23 AM | |
Joined: 12/18/2014 Last visit: 8/26/2024 Posts: 33628 Rating:
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Also good morning Jen_Moderator, no, the problem exist by me. The problem comes as the top starter writes the post #18. When I clicked at first time on this post unreaded posts list, then comes only a white page. Also when I clicked on the page #2. See attached screenvideo. AttachmentWhite page.zip (1006 Downloads) |
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4/7/2021 7:01 AM | |
Joined: 6/19/2017 Last visit: 8/5/2024 Posts: 8175 Rating:
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Hi ixo65, You can find the topic here: https://support.industry.siemens.com/tf/ww/en/posts/connection-to-logo-does-not-open/259097?page=2&pageSize=10 Thanks again for forwarding it to me! Regards, |
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4/7/2021 7:10 AM | |
Joined: 6/19/2017 Last visit: 8/5/2024 Posts: 8175 Rating:
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Hi ixo65,
Thank you for the attached video! I was able to open and restore all posts except the post from 4/6/2021 3:45PM. I guess there is an large image embedded, because after because after I attached the other images as attachment the topic was partly accessible. Best regards, |
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4/7/2021 7:12 AM | |
Joined: 12/18/2014 Last visit: 8/26/2024 Posts: 33628 Rating:
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I thank you for your efforts. |
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4/7/2021 7:35 AM | |
Joined: 6/19/2017 Last visit: 8/5/2024 Posts: 8175 Rating:
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Hi ixo65, I also observed this behavior and suspect that the problem relies on the size of the picture. It is recommended to add images as an attachment or to resize them, if the images are much too large. Greetings, |
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