news feed

There used to be a news feed where you easily could find the latests support news. (http://support.automation.siemens.com/WW/rss/support_rss_en.xml)

Now I have to scan product support where items sometimes will be added with an older date (e.g. tia v15 release).

Is there some way of getting a news feed or registration so I easily can see new items without having to scan manually through e.g. all those certificates?

Hello enof,

thank you for your question. I hope I can offer you something that will be helpful for your query. My Suggestion would be to use the filters within the Product Support pages.

Here two examples:

• Filter for all the new or updated documents from December 2017: Date
• Filter for documents about STEP 7 V15: STEP 7 V15

If you have created such a filter it is possible to save it. Later you will be able to get a new filterresult very easy by using this saved filters. The second option would be a notification when new or updated documents for this filter will be published.

More details should be described here: Helpcenter

Best regards
CS Moderator

Thanks.

Do you know how to filter new entries since my last visit?  minus certificates for bonus points!

Hello enof,

sorry, your question is not clear to me.

• Were do you want to filter the "new entries".
  Within the Product Support Pages? Or within the Forum?
• And what do you mean with "minus certificates for bonus points!".

Best regards
CS Moderator

 Sry, I wasn't clear. I'm talking about the Product Support Pages. In the old (rss) news feed you could easily see new entries. The rss feed is gone and looking for new product support news is quite involved:

1. I can't filter to remove certificate news

2. I can't filter to remove news already 'read'

3. new entries are sometimes added re-dated. e.g. the tia v15 release is of date 2017-12-21 but first appeared around 2018-1-5. So while filtering the news on date is possible you still have a chance of missing important info.

Is this more clear? I would like the functionality the rss feed gave me.

Hi

New topics under quick links..

Regards 

aida14

Hi

New topics under quick links..

Regards 

 This works for the forum, not for product support.

 Hello enof,

enof

 Sry, I wasn't clear. I'm talking about the Product Support Pages. In the old (rss) news feed you could easily see new entries. The rss feed is gone and looking for new product support news is quite involved:

1. I can't filter to remove certificate news

2. I can't filter to remove news already 'read'

3. new entries are sometimes added re-dated. e.g. the tia v15 release is of date 2017-12-21 but first appeared around 2018-1-5. So while filtering the news on date is possible you still have a chance of missing important info.

Is this more clear? I would like the functionality the rss feed gave me.

 There is no rss feed available for Product Support entries. And there is no plan to establish a feed again at the moment.

Using Filters and notifications on filters should be a good alternative. New and updated entries are marked. The only think that isn't covered is the "already read" I think.

Good luck
CS Moderator

So far for the good alternative. Is it that difficult to, at least, be able to filter on NOT 'certificates? This view is only interesting for lawyers:

<under screenshot>And maybe I don't understand but everything seems to be marked as 'new' or 'upd'?</under screenshot>