10/21/2019 12:25 AM | |
Joined: 9/20/2019 Last visit: 3/28/2024 Posts: 2 Rating: (0) |
Dear Expert, I couldn't able to read my support request once send to you.But in old type i can view once i click the my request but now it is no more .Example I did 3 request but still it shows zero.Please let me know how i've to view my service request. Thanks & regards VSR ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 10/21/2019 07:04:27New subject after splitting |
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10/23/2019 11:13 AM | |
Joined: 6/19/2017 Last visit: 3/28/2024 Posts: 7886 Rating: (160) |
Hi VSRTECH, thank you for your question. Please inform us, which account should be your main account. We would try to shift the existing support requests to this account.
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12/18/2019 11:29 PM | |
Joined: 9/20/2019 Last visit: 3/28/2024 Posts: 2 Rating: (0) |
raghuramanrajasekaran2019 is my main account |
12/20/2019 6:22 AM | |
Joined: 6/19/2017 Last visit: 3/28/2024 Posts: 7886 Rating: (160) |
Hi VSRTECH, we merged your both accounts together. Now you should be able to read your support request.
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1/17/2020 5:53 PM | |
Joined: 5/17/2007 Last visit: 1/9/2024 Posts: 39 Rating: (0) |
hi, i also cannot reach my support requests, can you help me? |
1/21/2020 6:28 AM | |
Joined: 6/19/2017 Last visit: 3/28/2024 Posts: 7886 Rating: (160) |
Hi saseryu, I forwarded it to the colleagues and they fixed it. Best regards, |
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3/18/2023 10:15 AM | |
Joined: 4/28/2015 Last visit: 3/18/2024 Posts: 1 Rating: (0) |
Hi I'm having the same issue please help me Thanks |
3/20/2023 12:02 PM | |
Joined: 6/19/2017 Last visit: 3/28/2024 Posts: 7886 Rating: (160) |
Hello M.SAIF, in the meantime can you see the SR or what specifically can you not see? If it is the SR, please tell us the number of the request, when it was opened and for which product. Best regards, |
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