2/10/2015 4:49 PM | |
Joined: 9/1/2005 Last visit: 9/18/2024 Posts: 4104 Rating: (195) |
Hello BeVee and daga, Have you defined conferences as your favorite one at the former pages? And maybe one or more conferences with notification? Please check the page Filter -> Forum at mySupport. If notification is enabled you could deactivate it there. To check the conferences were notifications are enabled please have a look at this page: Manage conference filter. Hope you will enjoy the new Industry Online Support after familiarisation Best regards |
My Forum is the place to personalize your profile, |
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2/10/2015 8:10 PM | |
Joined: 7/18/2011 Last visit: 10/9/2023 Posts: 521 Rating: (91) |
i changed my e-mail address to an Hotmail account This cannot be the only method to stop this siemens spam machine... |
2/11/2015 6:44 AM | |
Joined: 10/3/2010 Last visit: 9/20/2024 Posts: 1562 Rating: (191) |
Same problem here since yesterday, I didn't change any of mySupport settings, didn't have notifications active but mailbox spammed. Check attachment, looks like "notif. active" but can't change. Attachment2015-02-11 06_42_11-Filter - mySupport - Siemens Industry Online Support - Siemens AG - Nightly.jpg (669 Downloads) |
B r g d s , |
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2/11/2015 7:11 AM | |
Posts: 5225 Rating: (1192) |
ouch! |
2/11/2015 7:54 AM | |
Joined: 9/1/2005 Last visit: 9/18/2024 Posts: 4104 Rating: (195) |
Hello SteBo,
thank you for the screenshot. This showes that notifications are enabled. If you want to disable them: At the former plattform have you enabled favorite conferences there? Best regards |
My Forum is the place to personalize your profile, |
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2/11/2015 10:01 AM | |
Joined: 9/1/2005 Last visit: 9/18/2024 Posts: 4104 Rating: (195) |
Hello BeVee and daga,
I'm sorry for the circumstances.
If you really should get trouble with your Company please forward my contact. I'm sure they could be dispeld.
Best regards CS Moderator |
My Forum is the place to personalize your profile, |
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2/11/2015 11:32 AM | |
Joined: 5/11/2006 Last visit: 9/9/2024 Posts: 47 Rating: (1) |
I've got the same issues. I have tried turning everything off that I can see. |
2/11/2015 12:24 PM | |
Joined: 9/1/2005 Last visit: 9/18/2024 Posts: 4104 Rating: (195) |
Hello samsy, the setting shows that notification for new post of favorite users is still active.
Best regards |
My Forum is the place to personalize your profile, |
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2/11/2015 12:48 PM | |
Joined: 10/3/2010 Last visit: 9/20/2024 Posts: 1562 Rating: (191) |
Hi CS Moderator I disabled the notifications as you instructed, I will check if spamming stops now... but I'm sure that I did not have any notifications enabled before the migration. I have to agree with IBN that the whole new Industry Support pages are complete chaotic. |
B r g d s , |
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This contribution was helpful to1 thankful Users |
2/11/2015 3:34 PM | |
Joined: 4/20/2007 Last visit: 9/19/2024 Posts: 727 Rating: (43) |
same problem here, this is ridiculous. |