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|10/10/2008 1:24 PM|
Last visit: 4/13/2015
I have ProTool v 6.0 SP 3 installed on my pc with Windows XP SP 3, but when I try open an application created on this version have an error:
"Error on converting OID 5 == OID_POB_CTDRIVER_MANAGER. Please contact the manufacturer."
"Unexpected file format"
I already try:
Anybody have any ideia to solve this problem???
Thanks for any help
|10/10/2008 3:29 PM|
Last visit: 4/24/2015
I guess you have seen this faq: http://support.automation.siemens.com/WW/view/en/13396711
That message comes when protool project was saved in later version of Protool. But Protool v6.0 + sp3 is latest.
Perhaps Servicepack 3 for Windows XP is the problem. Here is compatibility between Protool and Windows: http://support.automation.siemens.com/WW/view/en/8795248 There is no mentioning about Windows XP + sp3.
|10/11/2008 2:16 PM|
Last visit: 4/26/2015
It's a very strange thing I have never seen. But try to use Windows XP+SP2 with your protool.
I didn't seen this problem as While I was using Windows XP+SP2 and protool, I moved to winCC flexable. And then I moved to Windows XP+SP3 with winCC flex. No more work with protool. Any way, just try to use Windows XP+SP3 or try to use WinCC flexable. You can migrate the protool project to WinCC flexable project easily and without instaling Protool.
|10/13/2008 7:40 PM|
Last visit: 10/3/2013
|Yes XP SP3 is known to give trouble with Protool.
Here is the info from MS, how to uninstall SP3
Jomy M Jose
|11/17/2011 8:05 PM|
Last visit: 11/22/2011
|Hi New Tech,
I have had the same problem, and it was not solved by uninstaling XP SP3 or by reinstalling the PC with a brand new Windows XP SP2 ...
It was solved by reinstalling Step 7 V5.4 with it´s SP 3.1 - and nothing more.
I think that the problems occurs from the upgrade packs for Step 7 SP4 & SP5.
Try to reinstall Step 7 without the additional upgrades, and then install Protool. After that you can install the Step 7 upgrades.