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S7-1500 Password Protection REMOVAL IN ORDER TO DOWNLOAD OUR LOGIC

Created by: rashid29 at: 1/3/2018 7:33 AM (3 Replies)

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1/3/2018 7:33 AM	Rate (1)
rashid29 Experienced Member Joined: 11/13/2014 Last visit: 9/28/2020 Posts: 12 Rating: (1)	Good Evening! We have faced one problem, related to password protection. Turkish engineering company installed and commissioned some equipment. It is controlled by s7-1500. And our customer paid full price! When they left, the equipment had been worked for 3 months and then suddenly stopped. When our customers requested assistance from the turkish company, they said that the equipment needs maintenance and they are ready to provide it for certain amount of money. But our customers invited us to find out the reason. We tried to connect to controller and found out that there is a password. We thought that they put timer to stop the process and our guess was right, since we reset the controller and we were able to start the controller. However, we are not able to download and upload the project, since it is password protected. And also when we would like to backup the project from online, we get message that preconditions are not met (online firmware s1.5 and offline v1.5). IS IT POSSIBLE THAT THEY CHANGED FIRMWARE AND MADE IT NON-STANDART. WE HAVE ALREADY MADE OUR LOGIC AND WANT TO DOWNLOAD IT. HOW TO REMOVE PASSWORD, CHANGE FIRMWARE ON STANDART AND DOWNLOAD OWN LOGIC (P.S. WE HAVE BOUGHT ANOTHER MEMORY CARD) I ATTACHED FILES. Thanks in advance Attachment IMG_20171109_111203.jpg (356 Downloads)

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1/3/2018 11:41 AM	Rate (2)
Denilson Pegaia Platinum Expert Joined: 9/23/2005 Last visit: 3/2/2021 Posts: 3901 Rating: (1160)	Hi, you can delete the conteds of the SD card on his PC (Windows Explorer) but PAY ATTENTION 1 - NEVER FORMAT A SIEMENS SD CARD BY WINDOWS 2 - NEVER DELETE SYSTEM OR HIDE FILES FROM A s7-1500/s7-1200 SD CARD From S7-1200 manual: " If you are reusing a SIMATIC memory card that contains a user program, data logs, recipes, or a firmware update, you must delete the files before reusing the card. Use Windows Explorer to display the contents of the memory card and delete the "S7_JOB.S7S" file and also delete any existing folders (such as "SIMATIC.S7S","FWUPDATE.S7S", "DataLogs", and "Recipes"). NOTICE Do NOT delete the hidden files "__LOG__" and "crdinfo.bin" from the memory card. The "__LOG__" and "crdinfo.bin" files are required for the memory card. If you delete these files, you cannot use the memory card with the CPU" After erase the card, the programa (and password) are lost. About the FW, I suggest download and try to transfer it by SD Cart too. Search in tecnical support site for the ordernumber of your cpu, filter download.
	Denilson Pegaia Siemens Industry Sector Technical Support
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This contribution was helpful to 2 thankful Users rashid29 M.Z.

1/4/2018 5:00 AM	Rate (0)
santhosh sundaram Silver Member Joined: 5/21/2015 Last visit: 7/9/2020 Posts: 171 Rating: (41)	Hello Denilson Pegaia As he told is it possible to change the version to user defined style? Or whether it is due to any other language like German,Japanese etc..?

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1/6/2018 11:45 AM	Rate (1)
ashwin pandey Experienced Member Joined: 9/29/2016 Last visit: 12/8/2020 Posts: 25 Rating: (2)	"Preconditions Do Not Match" error may also occur if there is difference in version of TIA Portal which was used to download the program previously and the version you are using now

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