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Support Request free for everybody?

Created by: Mo.Sa at: 11/9/2012 8:12 PM (2 Replies)

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11/9/2012 8:12 PM	Rate (0)
Mo.Sa Silver Member Joined: 8/1/2012 Last visit: 1/13/2021 Posts: 164 Rating: (14)	huggy_d1 Chili HELLO GUYS, CAN YOU HELP ME HERE.... I AM USING TIA V11 SP2 UPDATE 4, WITH S71200 (1215) WHEN EVER I COMPILE OR DOWNLOAD A PROJECT , I GET AN ERROR SAYING I NEED TO CLOSE OR RESTART MY APPLICATION PLEASE SEE ATTACHED.... CAN ANYONE HELP ME..... In cases like this, I think the best solution is to try : Support Request If you have not tried compile (rebuild all blocks) at least once, you should do that. If your project is quite large, what may have changed between the first time you created the block and now that now makes it crash? SCL blocks can create crashes. There is a new update, Update 5 that may help with the crash. I am guessing Siemens support would suggest you try that first. Hello I sometimes have this problem .Is the Support Request free for everybody?
	Last edited by: O_Moderator at: 11/12/2012 1:28 PM new subject after splitting from /tf/WW/en/Posts/82814#top
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11/12/2012 1:31 PM	Rate (0)
Bilao Silver Member Joined: 3/5/2009 Last visit: 1/12/2017 Posts: 378 Rating: (47)	Hello, here some information about Support Request. I think you should just try it Best regards Bilao

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This contribution was helpful to 1 thankful Users Mo.Sa

11/14/2012 11:29 AM	Rate (0)
TomDeWou Platinum Member Joined: 11/15/2006 Last visit: 1/20/2021 Posts: 1319 Rating: (162)	Yes, the support requests are free for everyone (except the normal telephone costs if you call them). If there is anything which might cause costs, the supporter will inform you.
	Have Fun! TomDeWou
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This contribution was helpful to 1 thankful Users Mo.Sa

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