Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

Unable to Open Downloaded manuals, pdf's etc

Created by: adet at: 6/20/2012 7:14 AM (10 Replies)

Rating (0)

Thanks 0

11 Entries

Entries per page: 10 | all

6/20/2012 7:14 AM	Rate (0)
adet Member Joined: 6/20/2012 Last visit: 7/13/2020 Posts: 5 Rating: (0)	Why can i not open any pdf documents downloaded from the support website anymore ? I get the message "this file is damaged and cannot be repaired" upon opening Has worked fine for 9 years -until last few months. I dont have anyother problems with pdf's on my machine

Suggestion To thank Quote Answer

6/20/2012 7:21 AM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 1/7/2021 Posts: 10217 Rating: (1158)	It seems the manuals are not cmplete downloaded when you are trying to open them. Use the 'Save as" button and compare the size of downloaded files. Best regards, Hristo Mihalev

Suggestion To thank Quote Answer

6/20/2012 7:37 AM	Rate (0)
O_Moderator Diamond Member Joined: 4/24/2009 Last visit: 8/25/2020 Posts: 2694 Rating: (135)	Hello, does this happen with every pdf-file downloaded from our site? Maybe you can give us an example which manual you could not open. Best regards O_Moderator
	Last edited by: O_Moderator at: 6/20/2012 7:38 AM Tips&Tricks for the forum usage
Suggestion To thank Quote Answer

9/28/2012 10:54 AM	Rate (0)
adet Member Joined: 6/20/2012 Last visit: 7/13/2020 Posts: 5 Rating: (0)	I attempted to download a Sinamics G130 List manual today, and Drive Monitor V5 zip file2 days ago, and both failed. However, i did just download a Drives Es compatibility chart (small file size) and this opened ok. I am a home based worker using URA Cheers

Suggestion To thank Quote Answer

9/28/2012 12:51 PM	Rate (0)
O_Moderator Diamond Member Joined: 4/24/2009 Last visit: 8/25/2020 Posts: 2694 Rating: (135)	Hello, did you get any error meesages when you wanted to start the download? Best regards O_Moderator
	Tips&Tricks for the forum usage
Suggestion To thank Quote Answer

9/28/2012 1:37 PM	Rate (0)
adet Member Joined: 6/20/2012 Last visit: 7/13/2020 Posts: 5 Rating: (0)	No, everything seems to start as normal, but the download finishes very quickly (considering the file size !), thezip file or PDFappears in the location it was saved but has a very small size (maybe 500Kb instead of 8Mb)

Suggestion To thank Quote Answer

9/28/2012 2:01 PM	Rate (0)
O_Moderator Diamond Member Joined: 4/24/2009 Last visit: 8/25/2020 Posts: 2694 Rating: (135)	Can you give me a link to the entry where this happens? Best regards O_Moderator
	Tips&Tricks for the forum usage
Suggestion To thank Quote Answer

9/28/2012 3:56 PM	Rate (0)
adet Member Joined: 6/20/2012 Last visit: 7/13/2020 Posts: 5 Rating: (0)	For G130 manual: https://support.automation.siemens.com/WW/llisapi.dll?func=cslib.csinfo&nodeid2=18120100&lang=en&siteid=csius&aktprim=0&extranet=standard&viewreg=WW&objid=18530149&treeLang=en For drive monitor V5.5 https://support.automation.siemens.com/WW/llisapi.dll?func=cslib.csinfo&nodeid2=18120100&lang=en&siteid=csius&aktprim=0&extranet=standard&viewreg=WW&objid=10804984&treeLang=en

Suggestion To thank Quote Answer

10/4/2012 11:12 AM	Rate (0)
O_Moderator Diamond Member Joined: 4/24/2009 Last visit: 8/25/2020 Posts: 2694 Rating: (135)	Hello, i don´t know the reason, because i could open everything. Maybe other users could try to download the files and tell us their experiences. Best regards O_Moderator
	Tips&Tricks for the forum usage
Suggestion To thank Quote Answer

10/4/2012 2:24 PM	Rate (0)
Marcjan Platinum Member Joined: 4/22/2010 Last visit: 1/22/2021 Posts: 5570 Rating: (670)	Hello, Won't help you a lot but no problems here with any file downloaded , including the 2 you mentioned. (using firefox) Regards, Marcjan
	Problem solved? Please let us know! Please no technical questions by PM, use the forum sections for your questions.
Suggestion To thank Quote Answer

10/5/2012 1:05 PM	Rate (0)
adet Member Joined: 6/20/2012 Last visit: 7/13/2020 Posts: 5 Rating: (0)	thanks both, i suspect itmustbe a setting on my laptop then kind regards ade

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on