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Web Navigator server 7.0 installation problem

Created by: GoForIT at: 3/9/2009 11:12 PM (10 Replies)

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3/9/2009 11:12 PM	Rate (0)
GoForIT Posts: 352 Rating: (6)	Hi, I've now read the installation menual several times but the webnavigator server still won't work. My problem is as follows: I have a dedicated webserver (wincc client) connected to a wincc server. * The webview publication wizard is run from the client. * Where is the published pictures supposed to be stored?? (I guess they will not be stored on the wincc server) * How do the web server find the path to the published pictures?? * Which wincc services/programs shall run on the web server?? * When I connect to the site, I get the message 'failed to load http://..........' There is something I'm totally misunderstanding here, but I can't see what...... O
GoForIT Posts: 352 Rating: (6)
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3/13/2009 2:05 PM	Rate (0)
Amno Advanced Member Joined: 10/22/2008 Last visit: 2/16/2021 Posts: 59 Rating: (8)	Hi GoForIT, To answer your questions: * Where is the published pictures supposed to be stored?? (I guess they will not be stored on the wincc server) The published pictures will be stored under "projectpath....\OS(1)]WebNavigator\Pictures of your "WebServer". * How do the web server find the path to the published pictures?? All published pictures will be stored in the path above. Therefore it is easy to find this pictures for the webserver. * Which wincc services/programs shall run on the web server?? The normal RT of your client. But it is recomended to do not start the graphicsruntime. The reason for this is the performance. 50 possible WebClients and GraphicsRT could be to much for one comupter. But if you only use 3 WebClients it could be possible to start the GraphicsRT. * When I connect to the site, I get the message 'failed to load http://..........' What adress did you type in your InetExplorer? Did you started the "WebConfiguartor" to create a WebSite on your WebServer? Is your WebServer in a LAN or WAN connection with your WebClients? If it is in a LAN connection you can try to type in only the IP-Adress of the WebServer. Regards Amno

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3/13/2009 6:09 PM	Rate (0)
Danielle Posts: 1275 Rating: (122)	Hi, Also, a little thing we do here is try to access the webpage locally on the computer, to check if the problem is in the network or the webnavigator's publishing / server configuration. If you can access locally it means the problem is some kind of network configuration. Best regards, Danielle
Danielle Posts: 1275 Rating: (122)
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3/15/2009 11:39 PM	Rate (0)
GoForIT Posts: 352 Rating: (6)	Hi, I have the same problem both locally and when I access the webserver over the network. (see attached file). Do I have to do something with the file permissions since the web pictures is stored og the WinCC server and not locally on the web server?? O Attachment Webnavigator.JPG (209 Downloads)
GoForIT Posts: 352 Rating: (6)
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3/19/2009 9:58 PM	Rate (0)
Danielle Posts: 1275 Rating: (122)	Hi, Before getting this message you need to logon, right? Did you get any errors upon publishing your data? Did you publish all pictures, bitmaps and functions properly (specially the pictures, since the system seems to have problems loading a picture)? Could you post your logs here? Also... take a look at this thread. Best regards, Danielle
Danielle Posts: 1275 Rating: (122)	Last edited by: Danielle at: 3/19/2009 10:00 PM
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3/19/2009 11:30 PM	Rate (0)
GoForIT Posts: 352 Rating: (6)	Hi, Yes I do get the logon berfore I get this error message. I think you are right about there is an error in on of my pictures. I connected the webserver to another WinCC server with a new BPC project and its works just fine, I will test my pictures tomorrow to find the problem. Thanks!! O
GoForIT Posts: 352 Rating: (6)
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3/20/2009 1:06 PM	Rate (0)
Danielle Posts: 1275 Rating: (122)	Hi, You can use the publishing logs, which may hepl identify the problem... And you can try re-publishing the data. I haven't published screens in a while, so I can't tell you the exact location of the logs... I think they're in the same folder as the other logs ("\SIEMENS\Wincc\Diagnose"). Best regards, Danielle
Danielle Posts: 1275 Rating: (122)
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3/20/2009 10:43 PM	Rate (0)
GoForIT Posts: 352 Rating: (6)	Hi, I have modified some pictures that contained errors but we still have the same problem. Just can't understand why this works ok when loaded from another WinCC server but not from this one. See attached diagnose logs O Attachment Diagnose.zip (82 Downloads)
GoForIT Posts: 352 Rating: (6)
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3/25/2009 1:55 PM	Rate (0)
April Posts: 1776 Rating: (92)	Hi, maybe it is a problem with your double defined functions. First just solve these problems
April Posts: 1776 Rating: (92)
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7/8/2011 2:17 AM	Rate (0)
dwilder Posts: 58 Rating: (4)	Regarding the "Failed to load http://... ...PD_" error messages: One thing to check is to ensure that the correct Start Picture has been specified for the WinCC User. We had made a change to our project such that we had duplicated the project and were opening the new project which had a different name from the original project since it was a duplicate. We had forgotten to update the Start Picture setting for each user account, and when the users tried toaccess the web site they could log in, but the browser reported that the requested start picture was not available (e.g. we got the "Failed to load..." message). We corrected the problem by updating the User Accounts to point to the new project and everything worked fine. Dan
dwilder Posts: 58 Rating: (4)
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