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Step7 v5.5 Hardware Update Problem Selection not possible.

Created by: AdamZ at: 9/29/2014 8:42 AM (9 Replies)

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9/29/2014 8:42 AM	Rate (0)
AdamZ Member Joined: 6/4/2013 Last visit: 9/22/2025 Posts: 4 Rating: (0)	Hallo, i've got problem with update my hardware catalog. When i'm trying update it with 'Install Hardware Updates' window [HW Config->Options->Install HW Updates...] and trying select some modules - (CP343-1 Lean, Number 1014 at the picture for example) it shows me the message: " Problem Selection not possible. Cannot Install over a HW Update supplied with Step 7 version.". I'm working with PG, Step 7 version: v5.5 + SP3 i don't know what can i do for add this (and other) modules to my catalog. thank You Adam Attachment HwUpdtProblem.jpg (2427 Downloads)

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9/29/2014 9:17 AM	Rate (0)
Cicero Platinum Member Joined: 10/10/2005 Last visit: 1/29/2025 Posts: 1940 Rating: (138)	Hello, there is a FAQ in the internet regarding to update of the hardware catalog in STEP 7 V5.5: http://support.automation.siemens.com/WW/view/en/22374877 With best regards Cicero

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9/29/2014 9:29 AM	Rate (0)
AdamZ Member Joined: 6/4/2013 Last visit: 9/22/2025 Posts: 4 Rating: (0)	Thank You, i done it before. This is not problem with download updates, but with install it. Please look at the message. Adam

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9/29/2014 9:39 AM	Rate (1)
TIBI68 Gold Member Joined: 12/1/2009 Last visit: 7/14/2025 Posts: 672 Rating: (147)	Dear AdamZ, close STEP7before you press the update button. That worked for me Best Regards.
	Give us your feedback and show us your respect! We take our free time to support you with our knowledge and experience. If this post is helpfull to you kindly click on "Rate" or "Thank".
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9/29/2014 9:45 AM	Rate (0)
KSN Diamond Member Joined: 8/25/2006 Last visit: 12/30/2025 Posts: 2221 Rating: (282)	Hello. Try to installSP4 for Step7 V5.5, and then install HSP, if required.

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9/29/2014 9:50 AM	Rate (0)
AdamZ Member Joined: 6/4/2013 Last visit: 9/22/2025 Posts: 4 Rating: (0)	Thank You TIBI68, it doesn't work. The message window appears when i try to select product. Adam

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This contribution was helpful to 1 thankful Users TIBI68

9/29/2014 9:58 AM	Rate (0)
AdamZ Member Joined: 6/4/2013 Last visit: 9/22/2025 Posts: 4 Rating: (0)	Thanks KSN, now i'm checking it. Sounds like the good way to fix it (and good delaying tactic for my boss). Adam

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6/2/2016 9:56 AM	Rate (0)
Alisepahvand Posts: 5 Rating: (1)	Hello , i had this problem too and by reinstalling the STEP7 v5.5 the problem was solved.
Alisepahvand Posts: 5 Rating: (1)
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8/19/2022 12:01 AM	Rate (0)
HasanYuksel Member Joined: 2/28/2019 Last visit: 12/7/2023 Posts: 1 Rating: (0)	Hi I now have exactly the same problem. I'll be glad if you inform me how it's solved.

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8/20/2022 2:29 PM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 1/6/2026 Posts: 4844 Rating: (512)	HasanYuksel Hi I now have exactly the same problem. I'll be glad if you inform me how it's solved. If you have the same problem, then the same suggestions already made should help you.

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