Action doesn't work with cyclic trigger but with button click

Hello everyone,

I have an action prepared with VBS. I have defined a cyclic trigger for this action and it doesn't work at all.

But when I write thie same script into a button click event, it works fine (within seconds).

By the way, Global Script Runtime is enabled.

I am stuck at this point and I really need some help.

Regards,

Hasan

havsar

Hello everyone,

I have an action prepared with VBS. I have defined a cyclic trigger for this action and it doesn't work at all.

But when I write thie same script into a button click event, it works fine (within seconds).

By the way, Global Script Runtime is enabled.

I am stuck at this point and I really need some help.

Regards,

Hasan

 Hi Hasan,

Check with ApDiag if you see any errors. Did you stop & restart the project after creating the action and its trigger?

Hello SteBo,

Thank your for your help. I actually didn't know about ApDiag until you suggested it, but it did indirectly help me solve the problem. I saw the errors, check my codes and solved the problem.

Here are the details:

I have two actions. "Action 1" tirggers every 5 seconds and reads a dataset from a SQL Server database and writes these data into internal tags.And "Action 2" triggers daily at midinight and writes log data into the same database.

I was expecting "Action 1" to run in every 5 seconds but it takes about 25 seconds to complete. Because the SQL Server is actually linked to an Oracle database and the query takes a while the return the dataset. As the "Action 1" was triggering every 5 seconds, it was actually loading the actions task into the queue due to the uncompleted previous actions. Until midnight the queue was becoming too large and the "Action 2" was definitely going to the very end of the queue. And the "Action 2" had to wait for hours for its turn to come.

I have changed the trigger of "Action 1" to run in every 5 minutes. Nothing goes into queue and "Action 2" works in expected time.

This was my case. I hope it helps anyone who faces similar problems.

Best Regards,

Hasan