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WinLC RTX on IPC427C

Created by: Adrien at: 7/26/2012 5:58 PM (9 Replies)

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7/26/2012 5:58 PM	Rate (0)
Adrien Posts: 12 Rating: (0)	Hello, I installed WinLC RTX on SIMATIC IPC427C. And when I try to run WinLC RTX by clicking on the shortcut I get the following error message in a windows popup: Windows - Fatal Application Exit RTX Exception - Access Violation at loc A7455.. (Proc=87..., Thread=87..., PID=0.., Tid=...) Process image has been * unloaded * Do you have any idea why I could get this problem? And any idea how I could solved it? Thanks in advance, Adrien
Adrien Posts: 12 Rating: (0)
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7/27/2012 8:35 AM	Rate (0)
taxflor Silver Member Joined: 1/26/2011 Last visit: 11/12/2024 Posts: 243 Rating: (67)	Hello Adrien, was there any errormessage during the installation? What else do you have installed on your Microbox? And what operating system do you use? greetings bigfoot

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7/27/2012 9:04 AM	Rate (0)
TomDeWou Platinum Member Joined: 11/15/2006 Last visit: 3/26/2025 Posts: 1319 Rating: (176)	Which version of WinAC RTX do you have? V4.6 (2010) with latest Update3? If not, I suggest installation of the latest update.
	Have Fun! TomDeWou
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7/30/2012 10:46 AM	Rate (0)
Moldi Posts: 89 Rating: (7)	Hello Adrien, I think there a some installations problems occured. I would recomment to make again a clean re-installation of WinAC RTX. The best way to do this is to install a clean image of the microbox and then install the WinAC RTX again. Another possibility is to install a clean so called bundle image. There is the WinAC RTX allready preinstalled. If you ordered your microbox in a bundle with WinAC RTX you just have to use the Restore-DVD, which you can find in the delivery box. If you don't have this Restore-DVD from bundle image, you should have a Restore-DVD w/o WinAC RTX, so you got the mentioned clean image with operating system only, where you have to install the WinAC RTX manually. regards
Moldi Posts: 89 Rating: (7)
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8/15/2012 11:52 AM	Rate (0)
Adrien Posts: 12 Rating: (0)	Hello, to all of us thanks for your answers and sorry for this big delay. I did some tries to reinstall from scratch all the WinACRTX and I have the same problem. So I will try to reinstall a clean image of the microbox as Moldi suggest. Bigfoot, Actually the OS on the microbox is windows XP and I did not get any error message during the installation. I have have only PVSS installed in the microbox too. Actually during the first installation of winACRTX I got the issue I got the issue about "Windows Multiprocessor HAL" but I fix it following the 5.4 of the README. Where can I get the exact version of WinACRTX I try to install. I can see the year 2010 but no more. Thanks Adrien
Adrien Posts: 12 Rating: (0)
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8/16/2012 9:44 AM	Rate (0)
Adrien Posts: 12 Rating: (0)	Hello, ok I have the version 4.6 (2010) with Update 1. I did a request for Update 3. I tried again to reinstall everything after removing everything and also PVSS and the problem is the same. So I will wait to receive the Update 3 and try again. Adrien
Adrien Posts: 12 Rating: (0)
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8/20/2012 4:40 PM	Rate (0)
Adrien Posts: 12 Rating: (0)	So I reinstall the Windows XP given by Siemens to begin with a clean system. I then reinstall everything and install the latest update (3) and the result is the same. During the installation I got again the problem concerning the multiprocessor and so I followed the README to fix it as I did when I installed it the first time. I do not know what I can do more. Any idea ? Thanks
Adrien Posts: 12 Rating: (0)
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8/21/2012 10:14 AM	Rate (0)
TomDeWou Platinum Member Joined: 11/15/2006 Last visit: 3/26/2025 Posts: 1319 Rating: (176)	Maybe you should ask your salesman for an preinstalled image for the IPC. There are preinstalled images with different OS and WinAC RTX already installed. This MUST work. Otherwise it's a problem of the HW (maybe any BIOS setting changed?).
	Have Fun! TomDeWou
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8/24/2012 5:34 PM	Rate (0)
Adrien Posts: 12 Rating: (0)	I gave back the machine to the salesman. So he will do some tries on. I will let you know the results.
Adrien Posts: 12 Rating: (0)
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3/3/2015 3:06 PM	Rate (1)
Min_Moderator Posts: 4758 Rating: (122)	New question published by sister is split to a separate thread with the subject IPC 427C, backup with new compact flash memory. Best regards Min_Moderator
Min_Moderator Posts: 4758 Rating: (122)
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This contribution was helpful to 1 thankful Users Sathish Venmani

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