Good morning/afternoon. I have the same problem, but with different software. It all started when I tried to open a program in Tia Portal V17. The first thing it showed me was that I was missing WINCC ADVANCE/Unified V17, as seen in the attached image. Since this is a work computer, all installed software must be authorized by the IT department, so for each installation, I have to personally bother the IT staff.

After several attempts, I downloaded various versions of WINCC V17, but TIA Portal does not specify which software I specifically need, and SIEMENS offers many versions of exactly the same software. I installed software like "WINCCProfSafety" and "WinCCUnifiedRT," but all these installations still prompted the "Backup" to request the installation of "WINCC ADVANCE/UNIFIED." When I finally managed to install "TIAPortalSTEP7ProfSafetyWINCCAdvUnifiedV17.iso," I got a window indicating that the WINCC version does not match STEP7 V17. I have already downloaded and installed SIMATICWinCCUnifiedPCV17Upd6.iso, but the error persists. I do not want to uninstall everything and reinstall it due to the hassle of dealing with the IT department. I have noticed that SIEMENS has a portal to analyze the installed software and compatibility between them, but it is not clear what it requires, what it offers, and what needs to be installed. I am attaching the CSV generated with TIA Portal before the versions failed.

Any advice or guidance? Thank you in advance.

Good morning, everyone. After installing several versions of WINCC, including V6 and V7, as well as various "UPDATES" and alternating between Runtime and something else, after several days of installing versions and asking the systems department to authorize the installations, the IT department granted me temporary administrator authorization. I don't consider it a victory, as Siemens is not clear on this point. When I obtained 100% elevated privileges, the "TIA Software Update" automatically executed (which had never run for me as a restricted user). Then I downloaded and installed the WinCC, ADVANCE, COMFORT, and UNIFIED packages, but it still didn't solve the problem. It wasn't until I installed (or maybe reinstalled, I can't say for sure since I don't know what the TIA UPDATER did) the Step7 + WinCC package together that it organized the "UPDATES" and got the TIA Portal working.

I'm sure everyone will tell me, "You should always install software as an administrator," just like many engineers say, "You should ground the connection," but I didn't find any comment or help anywhere that said, "You must use the TIA UPDATER assistant in administrator mode for the packages and updates to be organized coherently." I didn't even know a TIA UPDATER existed. It's incredible the number of versions I found, and without the assistant, the TIA Portal cannot function correctly. Intuitive, user-friendly. I kept reading that in all the installations.

I wanted to record this compatibility issue (between updates) and the solution, as it seems no one else has experienced it, neither in Spanish nor in English. Let it be clear that TIA Portal was NOT clear when diagnosing or indicating which software was problematic. Even so, I hope my anecdote is useful to others.

Best regards and success.

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Versión en español (Original)

Buenos días a todos. Despues de instalar varias versiones de WINCC, entre ellos la V6 y V7, además de varios "UPDATES" y alternando entre Runtime y algo más, luego de varios días instalando versiones, pidiendo al departamento de sistemas que autorice las instalaciones, el departamento de IT me brindó autorización de administrador temporal. No lo considero una victoria, ya que Siemens no es claro en este punto.
Cuando obtuve los privilegios elevados al 100%, automáticamente se ejecutó el "TIA Software Update" (Que nunca se me había ejecutado siendo usuario restringido). Luego descargo e instalo los paquetes de WinCC, ADVANCE y CONFORT y UNIFIED, pero tampoco resolvía el problema. No fue si no hasta que instalé (O tal vez Re-instalé, no puedo decirlo con certeza ya que no se que hizo el TIA UPDATER) el paquete de Step7 + WinCC en conjunto, que ordenó los "UPDATES" y dejó el TIA Portal funcionando.
Estoy seguro que todos me van a decir "Es que siempre debes instalar los softwares como administrador", de la misma forma que muchos ingenieros dicen "Debes poner la conexión a tierra", pero no encontré en ningún lado, ningún comentario o ayuda que diga "debe utilizar el asistente TIA UPDATER en modo administrador para que los paquetes y updates se ordenen de manera coherente". Ni sabía que existía un TIA UPDATER.
Es increible la cantidad de versiones que encontré, y si no es con el asistente, el TIA Portal no puede funcionar correctamente.

Intuitivo, pensado para el usuario. No paré de leer eso en todas las instalaciones.

Quería dejar registrado este problema de compatibilidad (Entre updates) y a su vez la solución, ya que al parecer, a nadie le ha sucedido, ni en habla hispana ni en habla inglesa. Que quede claro que TIA Portal NO era claro a la hora de diagnosticar, o de indicar qué software era el problemático.

Aún así, espero que otras personas le resulte útil mi anecdota.
Saludos y éxitos.