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Wincc Audit change control license popup

7/9/2009 6:49 PM	Rate (0)
shiv Advanced Member Joined: 3/28/2008 Last visit: 3/10/2025 Posts: 38 Rating: (1)	Dear All, I am facing a problem in the wincc 6.2V. I installed the Wincc Audit RT, I finding a Popup everytime that it is searching for Audit change control RC licence. and it always prompting every 5minutes, where Iam not using any change control system in my audit and also in Wincc 6.2. NO CHANGE CONTROL SOFTWARE IS INSTALLED IN THE PC Wincc 6.2 Sp2 RT Enable with user Archive and with V6.2 Licence Simatic Logon 1.3 simatic audit 6.2 RT with Hotfix 3 simatic audit viewer softwareare installed Operating system is Windows XP SP2 Regards Shiv

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7/9/2009 10:01 PM	Rate (0)
Khaled_Ezzat Silver Member Joined: 9/7/2007 Last visit: 4/3/2025 Posts: 550 Rating: (62)	Hi shiv Can you please send the log files. Lots of details are shown in these files that may help in solving your problem. Moreover you can send to the technical support this is easy to solve.
	Best Regards
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7/10/2009 2:14 PM	Rate (0)
CBo Gold Member Joined: 4/5/2006 Last visit: 7/30/2025 Posts: 917 Rating: (63)	Hi shiv, in add what Khaled_Ezzatasked, can you post a printscreen of the installed software and licence installed? and message as well as displayed ? Regards

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7/12/2009 3:08 PM	Rate (0)
rit03 Silver Member Joined: 6/13/2006 Last visit: 2/11/2023 Posts: 341 Rating: (24)	Hi For WinCC Audit License Requirement as follows: Audit complete package RC: license for runtime and configuration (engineering) on each operator station on which WinCC/Audit is configured. Audit runtime package RT: license for runtime on each operator station on which operator control actions are logged. Please find the attached documentation for furthur clarity. regards, rit03 Attachment WinCCAudit.pdf (233 Downloads)

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7/21/2009 9:31 AM	Rate (0)
shiv Advanced Member Joined: 3/28/2008 Last visit: 3/10/2025 Posts: 38 Rating: (1)	Dear All Thank you for your suggestions. Problem is solved now. Popup was coming due to WinCC Audit RT license. Initially in the system WinCC Audit V6.1 license was there. Then we installed WinCC Audit Upgrade for V6.2. But we didn't upgraded the license. So this popup was coming. After upgrading the license through Automation License Manager, problem is solved. But i lost 2 days for trouble shooting the problem. Error popup is very confusing. Instead of Audit RT License popup, WinCC is showing Audit Change Control RC popup. All error messages should give correct information for easy maintenance/trouble shooting. Thanks everybody Shiv

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