SiePortal

The integrated platform for your product selection, buying and support workflow - bringing together Industry Mall and Online Support.

Products & Services
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
MySiePortal MySiePortal
{{(apiData.MySiePortal | filter:{'rank':1}:true)[0].title}} MySiePortal
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Cart ({{apiData.CartCount}})

Navigation

connecting again with RCS802 with new PC is not possible!

10/25/2009 6:47 AM	Rate (0)
justbabak Posts: 11 Rating: (0)	Hi everyone, some days ago my PC hard drive burnt out and i replaced it with a new pc. and i tried to connect it to my sinumerik 802d-sl (Peer-to-peer Ethernet as before). i did the same job like when i had connected my old pc to my sinumerik 802d-sl (value), but this time, i am not able to do it. when i try to connect via RCS802 tool, it tells me "username or password is invalid _ The access to sinumerik 802d is not allowed". i checked everything about security settings on my PC including turning off all firewalls. i checked the ethernet connection, it is ok. i checked the license with "automation license manager", as i understand it tells that something is wrong with my license (license key missing for RCS802)(though i am not expert in using this softwares, i am not sure about it), but there is a license there! i attached shots of screen about these errors. any help is greatly appreciated, Attachment errors copy.jpg (337 Downloads)
justbabak Posts: 11 Rating: (0)
Suggestion To thank Quote Answer

10/25/2009 1:05 PM	Rate (0)
Gebhardt Karl Platinum Expert Joined: 7/16/2006 Last visit: 1/2/2024 Posts: 1502 Rating: (176)	Hi Please make an Support Request. https://support.automation.siemens.com/WW/llisapi.dll?func=cslib.cssr&lang=en&aktprim=99&siteid=cseus
	Karl
Suggestion To thank Quote Answer

10/26/2009 5:25 AM	Rate (0)
RAM81 Silver Member Joined: 3/3/2008 Last visit: 4/9/2025 Posts: 333 Rating: (52)	hi can you try to re install the RCS software once and give a try, also try to disable the antivirus and firewall. if its a PRO system create a new user and password and try yo login with that. if you had a RCS liscence and if it is not showing in the automation liscence mananger, then its better to contact siemens with the a copy of the front cover of the license floppy.they will be able to help you in getting a new one. regards ram

Suggestion To thank Quote Answer

10/26/2009 6:11 AM	Rate (0)
justbabak Posts: 11 Rating: (0)	thanks karl, i did the request.
justbabak Posts: 11 Rating: (0)
Suggestion To thank Quote Answer

10/26/2009 6:15 AM	Rate (0)
justbabak Posts: 11 Rating: (0)	hi ram, thanks for your reply, I reinstalled it but nothing changed. the system is value, not Pro. I doubt if i have a license for RCS, because there was no floppy, only 3 cd's, including RCS and STARTER software with the machine. but as i see in AUTOMATION MANAGER, there is a license installed but with "!" marked beside it telling missing license for software. regards, babak
justbabak Posts: 11 Rating: (0)
Suggestion To thank Quote Answer

10/26/2009 8:32 AM	Rate (0)
OvidiuNastac Silver Member Joined: 1/29/2008 Last visit: 7/26/2022 Posts: 419 Rating: (19)	Hi As it is write, the license is missing that means you don't have a license. I guess you need RCS 802 for part program transfer. In that case you must follow the steps from the attached procedure. I hope theis will help you. Nit Attachment Instructions for execution a part program from external via Ethernet_802DSl.pdf (612 Downloads)

Suggestion To thank Quote Answer

Share this page:

Share this page on...