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LOGO! Soft Comfort 8.4 has deleted the license

3/28/2025 2:01 PM	Rate (0)
raniero_merli71 Joined: 3/28/2025 Last visit: 4/30/2025 Posts: 1 Rating: (0)	Salve, ho acquistato due software per i PLC LOGO! 1° software SIEMENS LOGO! Soft v3.0 fornito in 4 floppy disk 2° software SIEMENS LOGO! Soft Comfort v7.0 fornito con supporto CD Nel PC avevo la versione aggiornata di LOGO! Soft Comfort v8.4.0, ho visto che esisteva una versione più aggiornata, e l'ho scaricata. Dopo installazione nuovo software, non riuscivo più a vedere le porte USB per poter collegarmi hai PLC di vecchia generazione. Quando ho fatto la disinstallazione del LOGO aggiornato, dal programma del PC per disinstallare i software, risultavano attive entrambe le installazioni del LOGO. La disinstallazione del nuovo software ha cancellato anche la versione precedente. Adesso se provo ad installare LOGO! Soft Comfort v7.0 da CD, mi confronta un errore che ne impedisce l'installazione. Per cortesia fatemi sapere cosa posso fare per riabilitare il software. Grazie in anticipo cordiali saluti Attachment hs_err_pid27432.zip (216 Downloads)
	Last edited by: Moderator_Lan at: 03/31/2025 07:15:25 Title translated
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3/28/2025 2:20 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/2/2025 Posts: 35914 Rating: (4496)	Hello raniero_merli71, English is the desired language in this forum. Please be so kind and write your posts in English. Thanks. Translate to English: raniero_merli71 Hello, I purchased two software for the LOGO! PLCs. 1st SIEMENS LOGO! Soft v3.0 software supplied on 4 floppy disks 2nd SIEMENS LOGO! Soft Comfort v7.0 software supplied with CD support In the PC I had the updated version of LOGO! Soft Comfort v8.4.0, I saw that there was a more updated version, and I downloaded it. After installing the new software, I could no longer see the USB ports to connect to older generation PLCs. When I uninstalled the updated LOGO, from the PC program to uninstall the software, both LOGO installations were active. Uninstalling the new software also deleted the previous version. Now if I try to install LOGO! Soft Comfort v7.0 from CD, I get an error that prevents the installation. Please let me know what I can do to re-enable the software. Thanks in advance Best regards

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3/28/2025 11:12 PM	Rate (0)
JdZ Advanced Member Joined: 10/26/2013 Last visit: 5/17/2025 Posts: 63 Rating: (7)	Deinstall all versions and remove all its directories. Download the latest upgrade version, it handels all previous hardware inclusive the USB connection. It's just in an other place in the software where you have to select it. Put the purchased software V7 CD (not the demo one) in the drive, but don't install it. Install the downloaded version and choose for upgrade. When it asks the path where to vind the old version, select the CD (you might have to select a sub directory on the CD, im not sure which one) so the software recognise you have purchased the software. Then you can proceed the install on the PC just fine.
	Last edited by: JdZ at: 03/28/2025 23:14:33 Last edited by: JdZ at: 03/28/2025 23:14:58
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