Hi, i am trying to install PLCsim advanced V5.0 but i always end up with an error in the last two minutes of installation

I have checked the Log and all i can find is:

Is there anyone that has had the same problem and know how to fix this? 
Not easy to know what the unkown error is so hoping someone else can shed some light on this

Best regards,
Johan

Hi AutoGen_1427825,

In this case, the first thing I would check would be the operating system compatibility and the PLCSim V5.0 you are trying to install. What version of operating system are you using exactly?

On the other hand:

- Are you installing on some domain?

- Do you have full administrator rights? Are you running the installation as administrator to have access to all folders on the PC?

- From where are you installing PLCSim from a DVD or have you downloaded it from SIOS?

We are waiting for this information!

Recommendation

-> Re-download the installation file to the C: drive and try again, making sure to install to the suggested default location.

Best regards!

I have tried to restart the computer several times, i have also tried the update version of PLCSIM advanced v5_Update2, i have also tried to install V6 and V6Upd1 

none have worked, getting the same error every time.
I do not know if it is due to the new operative system windows 11 pro 24h2 that is not compatible with the software or if there is some other issue. 

I have also tried shutting down windows firewall during installation, still same error
I have tried to repair after failed installation, same error

I am using the ISO file downloaded from siemens website
I have full admin rights
I am not installing on a domain, simply installing on my C drive

I have attached the log files if you wish to see them to help me

Best regards,
Johan

 I found a solution, not entirely fixed but a solution that works.

1. Had to clear the computer cache:

1. PressWin + Rto open the Run dialog, then typetempand press Enter. Delete all the files in the "Temp" folder.
2. PressWin + Ragain, type%temp%,and press Enter. Delete all the files in the "Temp" folder that opens.
3. PressWin + R, typeprefetch, and press Enter. Delete all the files in the "Prefetch" folder.

2. Now you can install any version without error, sadly V5 and up would not start up even after installation without any errors

3. Install V4 and it will work without any problems

This entire problem is something I and a collegue got from the windows 11 pro update 24h2
So if you have the same problem after installing that update you can try this solution.

Regards,
Johan

AutoGen_1427825

Hi, i am trying to install PLCsim advanced V5.0 but i always end up with an error in the last two minutes of installation

I have checked the Log and all i can find is:

17:15:44 |ERROR    AdsWorkerClassicComponent::OnWorkerCompleted():  - ClassicProduct setup failed due to unknown error

17:15:44 | FAIL!RebootAfterAll       SetupUnit                  (PLCSIMADV_Driver64)        Failed    ClassicComponentAddLocal

Is there anyone that has had the same problem and know how to fix this? 
Not easy to know what the unkown error is so hoping someone else can shed some light on this

Best regards,
Johan

3. Restart the computer after the installation is complete.

I resolved the issue using the above method, but installing it directly from the directory did not work properly.

If an error occurs when running the install command, check the relevant section again.

 This method worked for me. Thanks much!

AutoGen_9048454

1. Run CMD as Administrator

2. copy and paste the following command.

cd "C:\Program Files\Common Files\Siemens\PLCSIMADV\Drivers"

Siemens.Simatic.PlcSim.Advanced.DriverInstaller.exe install

3. Restart the computer after the installation is complete.

I resolved the issue using the above method, but installing it directly from the directory did not work properly.

If an error occurs when running the install command, check the relevant section again.

A mi también me funcionó. Muchas gracias

_________

It worked for me too. Thank you very much.

Hi,

It does not work for me this driver does not exist in that path. can you please help me more? I have the same error and can not rectify this issue.