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Wincc Graphic Runtime is not responding (Spectrum Power5)

Created by: Tiennb at: 9/2/2018 3:00 PM (5 Replies)

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9/2/2018 3:00 PM	Rate (0)
Tiennb Posts: 5 Rating: (0)	Hello, We have a problem with Wincc graphic, it is usually down. How to fix it? Pls help me Tks P/s: Scada system use Spectrum Power5, Windows 8.1; 64 bit Attachment wincc restart.jpg (487 Downloads)
Tiennb Posts: 5 Rating: (0)	Last edited by: Tiennb at: 9/2/2018 3:02:15 PM Last edited by: Tiennb at: 9/2/2018 3:03:02 PM
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9/3/2018 11:02 AM	Rate (0)
schufri Gold Member Joined: 10/10/2014 Last visit: 8/28/2025 Posts: 1725 Rating: (211)	Hi Tiennb, What exact WinCC Version you use ? It looks that the Graphics runtime crass on your system One of the reason can be falut in any script. Activate the tool apdiag and check the messages How do you start the "APDiag" script diagnostics tool? https://support.industry.siemens.com/cs/ww/en/view/22196555 How do you use the diagnostic tool "APDiag" to debug C scripts? https://support.industry.siemens.com/cs/ww/en/view/22196775 Best regards schufri

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9/3/2018 7:39 PM	Rate (0)
Tiennb Posts: 5 Rating: (0)	schufri Hi Tiennb, What exact WinCC Version you use ? It looks that the Graphics runtime crass on your system One of the reason can be falut in any script. Activate the tool apdiag and check the messages How do you start the "APDiag" script diagnostics tool? https://support.industry.siemens.com/cs/ww/en/view/22196555 How do you use the diagnostic tool "APDiag" to debug C scripts? https://support.industry.siemens.com/cs/ww/en/view/22196775 Best regards schufri Tks With Spectrum Power 5 release 5.40 with 64 bit, and with this from WinCC version 7.2.
Tiennb Posts: 5 Rating: (0)
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9/26/2018 5:04 PM	Rate (0)
Healthcheck Gold Member Joined: 12/12/2011 Last visit: 12/30/2020 Posts: 821 Rating: (41)	Hi, in this case I would recommend to create a service request and send the SDT data to the technical support: https://support.industry.siemens.com/cs/ww/en/sc/2090 Regards
	Grundkurs/Systemkurs WinCC V7: https://support.industry.siemens.com/cs/ww/de/view/109758633 Aufbaukurs WinCC V7 und Optionen: https://support.industry.siemens.com/cs/ww/de/view/109758660
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7/7/2020 1:59 PM	Rate (0)
palidm Regular Member Joined: 2/1/2013 Last visit: 7/18/2025 Posts: 2 Rating: (0)	Good day, I want to ask, has there been a solution to the problem ... I have the same problem and I don't know the solution. thank you very much

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9/27/2023 6:36 PM	Rate (0)
AutoGen_6567688 Posts: 1 Rating: (0)	Hello, do you have any answer about this problem? I Have the same problem with Wincc 7.4 on windows 10. The screen stop working for 10 or 15 seconds Attachment c9990925-93c8-4640-81c2-5b3780f03a05.JPG (364 Downloads)
AutoGen_6567688 Posts: 1 Rating: (0)
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