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COMOS Closing automatically if open script tab in attribute

Created by: DineshK at: 9/13/2017 8:57 AM (5 Replies)

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9/13/2017 8:57 AM	Rate (0)
DineshK Bronze Member Joined: 1/24/2013 Last visit: 7/19/2022 Posts: 226 Rating: (42)	Hi All, Open the script tab of some attributes in engineering project is closing the COMOS Application (Automatically), observed the error message in DBMon as enclosed. I would like to know about the reason behind? Could anybody please give an answer or idea to trace the problem. -- Regards Dinesh K Attachment Error - Attribute.JPG (503 Downloads)

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9/13/2017 9:06 AM	Rate (1)
SuperPippo Silver Expert Joined: 6/30/2014 Last visit: 11/14/2024 Posts: 464 Rating: (90)	Good day Dinesh, I'd like to suggest to follow the steps mentioned in this FAQ. All the very best, SuperPippo

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9/13/2017 9:18 AM	Rate (1)
DineshK Bronze Member Joined: 1/24/2013 Last visit: 7/19/2022 Posts: 226 Rating: (42)	Thanks for quick reply, Superpippo... Will update the result in forum once i tried with Debugview. -- Regards Dinesh K

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9/14/2017 11:11 AM	Rate (0)
DineshK Bronze Member Joined: 1/24/2013 Last visit: 7/19/2022 Posts: 226 Rating: (42)	Dear Superpippo, Thanks for suggestions provided, found that configured attributes are missing in navigator. But it is in properties of object. Whenever open the missing attribute properties show the error in dbgview as "Kernel: ...........Script has started: .............GetDisplayvalue at Obj=........................(read only mode: false)" Do you have any idea about it?......Thanks... -- Regards Dinesh K

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9/15/2017 9:46 AM	Rate (0)
SuperPippo Silver Expert Joined: 6/30/2014 Last visit: 11/14/2024 Posts: 464 Rating: (90)	Hello Dinesh, that was a good job Would you please open a ticket, at the Siemens Support, to have the developer debug the issue? That would be the best thing to do. Please provide them with all the necessary information to rebuild the issue there. Here you see, attached here, a form which you can fill out for this issue, to send it to the Support Dept. Also, it is a good practice to generate a template with that document, by entering the information which stays most of the times (like your SoldTo-#, operating system, if you use Citrix or not and so on). With that template, you will be faster from next time/ticket on. All the very best, SuperPippo Attachment Support_Ticket_Template_For_Customer.docx (481 Downloads)

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10/17/2017 10:54 AM	Rate (1)
DineshK Bronze Member Joined: 1/24/2013 Last visit: 7/19/2022 Posts: 226 Rating: (42)	Hi, It was resolved with new updated patch of COMOS. Thanks -- Regards Dinesh K

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