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HMI flash error

Created by: Axel Foley at: 1/12/2012 8:11 AM (14 Replies)

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1/12/2012 8:11 AM	Rate (0)
Axel Foley Posts: 26 Rating: (0)	Dear experts, I am working with the TP 900 Panel and WinCC Comfort. The HMI isn't working anymore because of a flash error ("\Flash\Simatic\PDATA.FWC configuration file could not be loaded") so i tried to reset to factory settings by updating the Firmware with success. After downloading the program to the HMI the same error message came up again, but this time I am not able to reset it the way I did before. The Formware is not updating, even without the reset to factory settings. The error message which comes up is a connection error, but the connection is working. Only when I try to update it doesn't. I need help and I am grateful for any tips and suggestions. Thank you
Axel Foley Posts: 26 Rating: (0)
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1/12/2012 5:30 PM	Rate (1)
Tweety Posts: 3037 Rating: (192)	Hello, Which version of WinCC V11 do you use exactly? Can you post a screenshot of the connection error? What did you do on the TP 900 Panelbefore this error message ("\Flash\Simatic\PDATA.FWC configuration file could not be loaded")came? Tweety
Tweety Posts: 3037 Rating: (192)
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1/13/2012 4:13 AM	Rate (0)
Axel Foley Posts: 26 Rating: (0)	Tweety Hello, Which version of WinCC V11 do you use exactly? Can you post a screenshot of the connection error? What did you do on the TP 900 Panelbefore this error message ("\Flash\Simatic\PDATA.FWC configuration file could not be loaded")came? Tweety I use WinCC Comfort V11 +SP2 Before the error message I downloaded (or tried) a new program from WinCC to my panel. Today I was able to download my program to the HMI, but it doesn't run because of the error stated before. See attached my screenshots, hope it helps. Thank you! Attachment Screenshots.zip (654 Downloads)
Axel Foley Posts: 26 Rating: (0)
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1/13/2012 3:49 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, you must do an OS update with reset to factory settings. For this you must enterthe MAC adress of your panel in the transferdialog . See your picture Communication Error. See the following link. How do you do an operating system update (OS update) on operator panels? It is in german in the moment, it is translated in english. Tweety
Tweety Posts: 3037 Rating: (192)
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2/1/2012 9:43 AM	Rate (0)
Axel Foley Posts: 26 Rating: (0)	Ok it worked one time. Now the same error comes up and I am not able to reset to factory settings anymore! What can I do now? And is it possible to look up an error message from the HMI which pops up after shutting down runtime? I can't read it because it is there for under a secound.
Axel Foley Posts: 26 Rating: (0)
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2/1/2012 12:11 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Axel Foley Ok it worked one time. Now the same error comes up and I am not able to reset to factory settings anymore! What can I do now? Have you downloaded the newest image to the panel? If the image update with factory settings does not work, the panel is not ok. Doyoudo the following FAQ about image update with factory settingsstep by step? How do you do an operating system update (OS update) on operator panels? Axel Foley And is it possible to look up an error message from the HMI which pops up after shutting down runtime? I can't read it because it is there for under a secound. You can see the message of the runtime in messageview in your project. You have not a messageview for messages of WinCE. You can only see the messages of WinCE if this message appears. Tweety
Tweety Posts: 3037 Rating: (192)
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6/2/2012 6:39 PM	Rate (0)
JohaOlarte Posts: 1 Rating: (0)	Hello, I have this problem with a TP177B and I already actualize the OS with WinCC, but again show this mesage "The \Flash\Simatic\PDATA.FWX configuration file could not be loaded". I need help. Thanks. Attachment P1000732.JPG (642 Downloads)
JohaOlarte Posts: 1 Rating: (0)	Last edited by: JohaOlarte at: 6/2/2012 6:40 PM
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6/4/2012 4:00 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, Doyoudo animage update with "Reset to factory settings"step by step? How do you do an operating system update (OS update) on operator panels? Tweety
Tweety Posts: 3037 Rating: (192)
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6/4/2012 8:05 PM	Rate (0)
MrBus Posts: 14 Rating: (0)	Hi, I got the same error "cant load PDATA.FWC" can not seem to clear it. Any advice?
MrBus Posts: 14 Rating: (0)
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6/5/2012 4:34 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, You should ask the customer supportat your behaviour. ---> customer support Tweety
Tweety Posts: 3037 Rating: (192)
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