Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

KTP400 not respond

Created by: Erik88 at: 6/19/2013 8:18 AM (3 Replies)

Rating (0)

Thanks 0

4 Entries

6/19/2013 8:18 AM	Rate (0)
Erik88 Regular Member Joined: 3/4/2010 Last visit: 12/12/2024 Posts: 27 Rating: (1)	Hello, I have a cpu 1214c and a panel ktp400. I work with tia portal V12. When i download multiple times to my panel after a while i get a error on the ktp400. You don't see anything on the panel unless you switch to an other screen en the shortly i get the message 'Tag test1 cpu connection...' (test1 is an example) and the error imediatly disapear. When i recieved this message any of the programmed buttons on the ktp400 does not respond anymore. When i look on my status table on my computer and i look the variable for that button, de value does not change when i push the button. Previously everything was ok so it can not be a program failure. I have to turn the power off en on (CPu en HMI)and then everything is ok again. It happens several times on an evening. I already do a OS update for the panel. Has anyone has the same problem also? Please help. Thanks in advance, Erik

Suggestion To thank Quote Answer

6/19/2013 2:33 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, Do you use an Basic Panel or Comfort Panel? You can see in the systemmessages if your plc is established or not. Is the connection to the plc ok in the error case? Tweety
Tweety Posts: 3037 Rating: (192)
Suggestion To thank Quote Answer

6/19/2013 5:29 PM	Rate (0)
Erik88 Regular Member Joined: 3/4/2010 Last visit: 12/12/2024 Posts: 27 Rating: (1)	Hello Tweety, The panel is a basic panel KTP600 6AV6647-0AB11-3AX0 (not ktp400 as first said) I have connection because i can write to it. Also when i take out the ethernet plug immediately i recieve the error message. I have a switch installed for the routing between my laptop, panel and PLC so i don't have to switch manualy everytime. This switch is not a Siemens switch. Maby this have to do something with the problem? I hope you can help me. Thanks, Erik

Suggestion To thank Quote Answer

6/20/2013 10:08 AM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, Can you see your plc and panel in "Online Access" in WinCC V12? Does the problem appear in a certainscreen? Tweety
Tweety Posts: 3037 Rating: (192)
Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on