Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

[PLCSIM V15] Cannot locate STEP 7 V15 licence

Created by: Ronanf at: 7/24/2018 8:33 AM (13 Replies)

Rating (1)

Thanks 2

Result pages:: |; 1 | 2; |

14 Entries

Entries per page: 10 | all

7/24/2018 8:33 AM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	Hi ! I'm unable to start any simulation using PLCSIM V15 with Tia Portal V15. I guess I've all the required software and updates but unfortunately, I'm unable to solve the issue. You'll find attached a screenshot of the issue. Attachment Capture1.PNG (250 Downloads)
	Last edited by: Ronanf at: 7/24/2018 8:34:52 AM
Suggestion To thank Quote Answer

7/24/2018 8:36 AM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	Installed software attached. Attachment Capture2.PNG (258 Downloads)

Suggestion To thank Quote Answer

7/24/2018 8:53 AM	Rate (0)
#dP Posts: 2826 Rating: (686)	Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck.
#dP Posts: 2826 Rating: (686)
Suggestion To thank Quote Answer

7/24/2018 9:00 AM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	#dP Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck. Edit : Tried the patch, there is still the same issue. Here is more information about the OS : Attachment Capture5.PNG (194 Downloads)
	Last edited by: Ronanf at: 7/24/2018 9:10:46 AM
Suggestion To thank Quote Answer

7/24/2018 9:01 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 11/14/2024 Posts: 34214 Rating: (4261)	Which licenses shows the license manager? Please make a screenshot

Suggestion To thank Quote Answer

7/24/2018 9:04 AM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	ixo65 Which licenses shows the license manager? Please make a screenshot Hi, Screenshot attached. Note : All the HMI is higher in the list and hidden, but I guess not relevant for this issue. The list is too long ! Ronan Attachment Capture3.PNG (218 Downloads)

Suggestion To thank Quote Answer

7/24/2018 9:22 AM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	#dP Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck. Formal request done. Let's see.

Suggestion To thank Quote Answer

7/25/2018 7:07 PM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	Support is not helping that much. I tried a fully fresh install on TIA V15 with all the last updated : same issue ! Giving up and going back to a working environment with a V13. Keep monitoring the subject, so if anyone has a solution... Ronanf #dP Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck. Formal request done. Let's see.

Suggestion To thank Quote Answer

7/25/2018 9:29 PM	Rate (1)
0_Einstein Diamond Expert Joined: 7/7/2010 Last visit: 11/13/2024 Posts: 15397 Rating: (2443)	Does anything on this forum link help at all? So your virtual PC is the windows provided virtual PC? How about adherence to the installation requirements? How about a suggested fix in this forum link which suggests how to force ALM to use local administrator account when it runs? If I were to guess, it is the virtualization technology more than anything else. Using VirtualPC is not supported according to the install requirements. However, the other suggestions may provide a work-around which is why I post the links. You can try it for yourself: (google.com) search box contents->[site:siemens.com win10 virtual pc or virtualpc tia portal v15 alm license manager] Ronanf Support is not helping that much. I tried a fully fresh install on TIA V15 with all the last updated : same issue ! Giving up and going back to a working environment with a V13. Keep monitoring the subject, so if anyone has a solution... Ronanf #dP Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck. Formal request done. Let's see.
	science guy
Suggestion To thank Quote Answer
This contribution was helpful to 1 thankful Users DB_123

7/30/2018 1:25 PM	Rate (0)
Ronanf Advanced Member Joined: 7/22/2015 Last visit: 11/13/2024 Posts: 23 Rating: (5)	Hi, Thanks for the comprehensive feedback. Problem solved by doing a fresh install and by installing ONLY Tia V15. I suspect Microwin to be troublesome. Thanks for the help ! Ronan huggy_d1 Does anything on this forum link help at all? So your virtual PC is the windows provided virtual PC? How about adherence to the installation requirements? How about a suggested fix in this forum link which suggests how to force ALM to use local administrator account when it runs? If I were to guess, it is the virtualization technology more than anything else. Using VirtualPC is not supported according to the install requirements. However, the other suggestions may provide a work-around which is why I post the links. You can try it for yourself: (google.com) search box contents->[site:siemens.com win10 virtual pc or virtualpc tia portal v15 alm license manager] Ronanf Support is not helping that much. I tried a fully fresh install on TIA V15 with all the last updated : same issue ! Giving up and going back to a working environment with a V13. Keep monitoring the subject, so if anyone has a solution... Ronanf #dP Hello. You have already the newest updates installed, even for Automation License Manager. Which version Windows (with build number) do you have? Do you have the security patch loaded? - https://support.industry.siemens.com/cs/document/109755067/ If you have that too and it still is giving problems, please register a formal Support Request. There is a button with same name on this page. Good luck. Formal request done. Let's see.

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on