Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

Remote License Service and Terminal Server

Created by: MartinDEA at: 10/4/2024 6:45 AM (2 Replies)

Rating (3)

Thanks 0

3 Entries

10/4/2024 6:45 AM	Rate (0)
MartinDEA Joined: 4/6/2023 Last visit: 10/4/2024 Posts: 3 Rating: (0)	Hello, I have a problem to get my dongle license and the remote license service working. When I start the RLS I get the following messages RemoteLicenseService up and running local license file found: ComosLicense W932.xml license server defined in registry: DEA-SRV08 license server will be ignored because local license file On the Terminal Server I start Comos like this set remotelicense=\\tsclient\C\RemoteLicense\client.dat "C:\Program Files (x86)\COMOS\1043\Current\Bin\Comos.exe" The client.dat file on my local drive gets updated I get the following error message when i try to connect to the database ErrorCodes_LS : -2000 -1 The RLS window shows this messages ReadBlock(): got seq# 1, will write this into the response ReadBlock() - Block has been read Message read in 0,01361 seconds WriteBlock() - Block has been written Message written in 0,00951 seconds ReadBlock(): got seq# 2, will write this into the response ReadBlock() - Block has been read Message read in 0,02890 seconds WriteBlock() - Block has been written Message written in 001007 seconds ReadBlock(): got seq# 3, will write this into the response ReadBlock() - Block has been read Message read in 0,01980 seconds WriteBlock() - Block has been written Message written in 0,00498 seconds Sometimes also this messages appear in the RLS ComosLicenseClient::ReadBlock I Cannot lock file ComosLicenseClient::ReadBlock I ReadFile failed last error = 33 Does somebody have an idea what the problem could be? Greetings Martin Attachment 4_RLS Updates2.png (30 Downloads)

Suggestion To thank Quote Answer

10/9/2024 6:07 AM	Rate (1)
SuperPippo Silver Expert Joined: 6/30/2014 Last visit: 10/11/2024 Posts: 464 Rating: (90)	Good morning Martin, In order to get to a solution, ASAP, you should open a ticket delivering all the information and files to see the scenario. Here you can see how to do that: https://support.industry.siemens.com/cs/ww/en/view/109474501 it is easy and fast, it is also important to document what has been done and sayd :-) First of all, please make sure that you really (for your environment) need to use the RemoteLicenseSupplier. Based on the information which I can see here, I would comment the following: - How about testing the Dongle with the Dongle.exe, which can be found in the Bin directory of COMOS (after you have installed it, COMOS)? Does it shows the Dongle ID, are the tests OK? If the ID of the Dongle and license does not get showed, also the Tests are not OK (after pressing the test button), you should uninstall the driver you got (I would like to assume that you have installed one, as that is mandatory) and install the right one following the steps in this FAQ: https://support.industry.siemens.com/cs/ww/en/view/109798475 - I am sure that the license you have, has the type "SERVER", you I would say/guess that you are using it in the wrong manner, in the wrong way, as it is not a "LOCAL" one. For that license, you must use the CLS, the ComosLicenseServer. All the very best, SuperPippo
	Last edited by: Moderator_Lan at: 10/09/2024 08:26:36 links optimized
Suggestion To thank Quote Answer

10/10/2024 7:27 AM	Rate (2)
AutoGen_6328952 Joined: 10/23/2023 Last visit: 10/10/2024 Posts: 3 Rating: (2)	Hello Martin It is strange that the LM_Error -2000 is not documented. You can find the error codes if you search for ‘LS_ErrorCode’ in the Comos help. Since the message ‘licence server will be ignored because local license file’ is displayed, it is possible that a file with the name ‘ComosLicense*.xml’ (the asterisk can mean additional characters) is in the ‘Config’ folder. If this file is present, the server will not be taken into account. Best regards Daniel

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on