Runtime license error

Hello jack1021,

Were you able to resolve this issue using the input your received? I have a customer who is having a similar issue on a machine they received from one of their customers. The machine has the original code and they have not changed anything with the PLC/HMI project. They do not have the capability to connect to the PLC or HMI. They have another (similar) machine that is running without the error. The machines have been running for 10 years and the runtime license error appeared on one of the machines the other day. They have never seen this before.

An image of the error message is attached. The HMI specs are as follows:

SIMATIC Panel PC 677(AC) 15" Touch, Order No: 6AV7802-0BB20-1AC0, PANEL 15" t 677/877, Mainboard CV3 with Profibus, Pent M730 1,6GHz 533MHz 2MB SLC, 1GByte DDR2 533 SODIMM, 40 GByte HDD STA + DVD-ROM, Windows XP Prof. MUI SP2/677

Any assistance would be appreciated.

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Split from Problem with WinCC Runtime license, the error message shown WinCC runtime license (Job-Server).

Hi!

I suggest you try to verify the licenses you have in the ALM (Automation License Manager) to check if there are any faulty ones.