9/13/2016 4:21 AM | |
Posts: 28 Rating: (3) |
Hello All, I am having an error when I install TIA Portal V. 13.0 SP 1. Below is the error that I am getting and I will attach the log files: 21:49:13 |ERROR AdsWorkerSetupPackage::OnWorkerCompleted(): - SetupPackage setup failed due to unknown error 21:49:14 | FAIL! SetupUnit (TIAESTOUR), Failed - - PlusOptional, AddLocal Any ideas on what this error maybe? I can't find anything in the forums on this particular message, which is quite frustrating. This is the only error that comes up during the install. I will need to do multiple posts because of the size of the file. Attached is Part 1. Any advice would be greatly appreciated. AttachmentInstall Logs 1.zip (182 Downloads) |
9/13/2016 4:22 AM | |
Posts: 28 Rating: (3) |
Here is the second file of the setup logs. Thank you and Best Regards, John AttachmentInstall Logs 2.zip (189 Downloads) |
9/13/2016 4:23 AM | |
Posts: 28 Rating: (3) |
Here is the third file of the setup logs. Thank You and Best Regards, John AttachmentInstall Logs 3.zip (162 Downloads) |
9/13/2016 3:16 PM | |
Posts: 28 Rating: (3) |
Hello, Yes, the install was done with Administrator rights and privileges, I also disabled the anti-virus software (Symantec Endpoint Small Business Edition). I wasn't able to copy the CD to a USB drive, so I am guessing that there is an issue with the CD I was given. I received a file from a coworker and that installed correctly as did the update from the updated software package. I then tried to install WinCC Comfort/Advanced V13.0 SP1 and also ran into errors. Here is the summary and I have attached the first set of the log files. 08:41:39 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:42:17 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:49:45 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:50:23 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:51:00 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:51:38 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:52:15 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:52:52 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:53:30 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:54:07 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:54:45 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:55:22 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:56:00 |ERROR HspInstallWorker::ExtractHsps(): - No files have been extracted. 08:56:00 |ERROR HspInstallWorker::ApplyUpdates(): - Patch info could not be extracted: ERROR_PATCH_PACKAGE_INVALID Any advice or help would be greatly appreciated. Best Regards, AttachmentWinCC Comfort Install Log 1.zip (174 Downloads) |
9/13/2016 3:16 PM | |
Posts: 28 Rating: (3) |
Here is the second part of the install/setup logs for the WinCC Comfort/Advanced Thank you and Best Regards, John AttachmentWinCC Comfort Install Log 2.zip (173 Downloads) |
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